This article describes your options if a Rise Vision support representative has identified that your Ticker is deprecated.
What are my options for Tri-Color Ticker support?
Tri-Color Tickers were deprecated on December 31st 2011, you can read the full announcement of this deprecation here. We are unable to offer any hardware support for this End of Life Ticker product.
If you are interested in replacing your deprecated Tri-Color Ticker with a supported Ticker, you can request a quote here.