This article describes several situations that prevent Content from appearing on your Display, and how to resolve them.
If you are seeing the message “This Display Has No Presentations or Web Pages Scheduled.” on your Display, you will need to assign your Display to a Schedule and assign a Presentation or Web Page to that Schedule. Please see our article Getting Started: Schedules for more information.
Each Placeholder can be distributed individually to Displays. In your Presentation, click the Placeholder that is not displaying.
Under Edit Placeholder, click “Properties”
At the bottom of Edit Placeholder, you’ll see the Distribution options. Check “Select All Displays” for this Placeholder to appear on all Displays that this Presentation is scheduled to. Uncheck “Select All Displays” to select Displays individually.
Playlist item distribution
Each Playlist item (or Widget) can be individually Scheduled and Distributed. If you are not seeing some of your Presentation content, the Playlist Item itself may not be scheduled or distributed to your Display.
For more information on Scheduling a Playlist Item, please see our article How to Schedule Individual Placeholders Within a Presentation.
Widget error message
If you see the error message “Product not authorized” on any of your content, it’s likely that your trial for this subscription content has expired. Please access your account on store.risevision.com and check your subscription status.