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Install Rise Vision Player on Windows

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Rise Vision Player is supported on Windows 10, Windows 11, and Windows IoT Enterprise. It is not supported on Windows 10 or 11 Home.

To install Rise Vision Player on Windows, you must be a local administrator.  Rise Vision Player uses a native Windows Installer and offers two possibilities: 

  • Admin-privileged installation mode, which provides access to the new features of the Rise Vision Player. This mode includes:
    • Multi-user installation (any signed-in user of this device can use Rise Vision),
    • Classroom Alerts support (the Rise Player can open and take control if a different application is in use),
    • Screensaver support (the Rise Player will open as the screensaver if the device is left idle),
    • Displays that can log out can still have classroom alerts and screensavers shown.

  • Non-admin privileged installation mode, which does not allow access to the special features of an admin-privileged mode.

Prerequisites

  • .Net 9.0 framework must be installed on the device if you intend on installing the admin-privileged mode. The user will be redirected if this package is not found.
  • Windows is developed and maintained by Microsoft.  Microsoft may occasionally release updates that require user input to complete.  It's recommended to place your device somewhere you can access it.

Install Rise Vision Player

  1. Check if your system is 32-bit or 64-bit. 
    - Windows 10 shows this in Start > Settings > System > About under System Type.
    - Windows 11 and current versions of Windows IoT Enterprise are only available as 64-bit OS.
  2. Download the 32-bit installer or the 64-bit installer for Rise Vision Player depending on your System Type.
  3. Double-click the installer to run it.
  4. We suggest selecting the Next button in the installation window to proceed with the Admin-privileged installation. Otherwise, select the Install without admin privileges to install without admin privileges.
  5. Administrator privileges will be requested if you proceeded with the admin-privileged edition of the installation. If no administrator privileges are allowed, the installer will fallback to non-admin privileged mode install.
  6. Upon completion of the installation and the Rise Player application is launched, the Rise Vision activation screen will be shown. Activate your display by following the on-screen instructions.

Set your user account to log in automatically

If you are using your Windows device only for digital signage, it's recommended that you configure the user you have installed Rise Vision Player with to log in automatically.

Windows 10

  1. Go to Start > Settings > Accounts > Sign-in options.
  2. Make sure a Password is set for your user account.
  3. Under "Require Windows Hello sign-in for Microsoft accounts", disable the setting that says "only allow Windows Hello sign-in for Microsoft accounts".
  4. In the Start menu, search for netplwiz
  5. In the Users tab, unselect "Users must enter a user name and password to use this computer".
  6. When prompted, enter the username and password for the account you want to automatically sign in with.

Window 11

  1. Go to Start > Settings > Accounts > Add Account
  2. Provide a name and password. The name cannot be the same as the Admin user of this system.
  3. Follow these instructions to turn automatic logon in Windows via the Registry. Use the name and password you created in Step 2 for the DefaultUserName and DefaultPassword.

Frequently Asked Questions

  • How do I return to the Windows desktop?
    When Rise Vision Player is running, it can be closed with the key combination Ctrl Shift Q.
  • I'm on the Windows desktop.  How do I relaunch Rise Vision Player?
    Shortcuts were created automatically during installation and placed in the Start menu.  In the Start menu, search for "Start Rise Vision Player" and click on it.
  • Where is Rise Vision Player installed on my disk?
    • Admin-privileged mode installs files to C:/Program Files/rvplayer/VERSION. Configuration files will be placed at C:/ProgramData/rvplayer
    • Non-admin privileged mode installs in the user files of "%localappdata%/rvplayer
  • Is there any special behavior when installing with an Mobile Devide Manager (MDM)?
    • An unattended install will lead to the installation of the non-admin privileged mode.
  • How do I upgrade from non-admin to admin-privileged modes?
    • Perform a reinstall of the admin-privileged application on top of the current non-admin privileged mode installation. The DisplayID won't be lost.
  • How do I uninstall Rise Vision Player?
    Go to the Start menu, select Settings, then Apps and Installed Apps. Select Rise Vision to uninstall.

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