If you notice Rise Player closing and reopening, content on your Presentations acting erratically or not appearing at all, you may have a system performance problem. There are a few steps that you can take to resolve this situation.
The simplest way to determine if your Presentation(s) are too taxing for your Display is to begin by eliminating content from your Presentation and seeing how the Media Player reacts. Start by removing content like Video Widgets, Image Widgets with large or many images, and Web Page Widgets.
Monitor your system resources - Windows
Open Task Manager
- While Rise Player is open and displaying your Presentation, press Control + Alt + Delete.
- Click Task Manager.
- Click Performance tab.
- Watch CPU Usage and Memory fields, if these are consistently at 90%+, your Presentation may be too resource intensive for your Media Player.
Monitor your system resources - Ubuntu 14.04 & Raspbian Jessie
Run the top command
- While Rise Player is open and displaying your Presentation, press Control + Alt + T
- Type top and press enter
- Press 1
- Look at the last column named COMMAND. Under this column installer should be listed.
- Watch the %CPU and %MEM fields. %CPU regularly hovers at 100, this is the normal range. If %CPU consistently reports back at greater than 110, and %MEM consistently reports back at 90+, your Presentation may be too resource intensive for your Media Player.
What to do if your Presentation is too taxing for your Media Player
- Eliminate some content from your Presentation if possible. Video Widgets, Image Widgets that show large or many images, and Web Page Widgets are the most demanding of system resources.
- Purchase a new Media Player. We have an assortment of Media Players on our Store that can display many Presentation configurations.