When your display status is showing as offline it means it can’t communicate with Rise Vision, any updates you make to your content while the display is offline will not show on your display.
Here is an example of a display being offline:
Two of the most common reasons that a display shows as offline is when the computer is not powered on, or the Rise Player application is not running.
The simple fix to both issues is to unplug the computer attached to the display in question and plug it back in again. The computer should automatically start up and the Rise Player application will also automatically start. If the computer doesn’t automatically start, look for the power button and turn it on.