How do I change who receives billing notifications?

If you have received a billing invoice at your email address and you are not the correct user to receive these notifications, these following steps will help you both remove yourself from the mailing list and add the correct user to the account.

Login

On your computer’s web browser, navigate to store.risevision.com, click Sign In in the top right corner, and login using the email address that the invoice was sent to. Once logged in go to the next step: Remove yourself as an invoice recipient.

If you’re not able to login, and are seeing the error “Couldn’t find your Google Account” this address needs to be assigned to a Google Account in order to log into Rise Vision.

1. Click More options.
   
2. Click Create account.
   
3. Fill out the forms required to link your email address to a Google Account.
   Once you have completed the creation of your Google Account, navigate back to store.risevision.com, click Sign In in the top right corner, and login using this email address.

Remove yourself as an invoice recipient

NOTE: You can only remove the Store Purchaser role from your account if you are also a System Administrator. If you are not a System Administrator for your company, contact a System Administrator on your account and have them follow the steps outlined below.

1. Click the Profile icon at the top right of your screen.
   
2. Click Company Users.
   
3. Select your name from the list of users.
4. In the Roles section, uncheck Store Purchaser.
   
5. Click Save to save the changes.

Add a new invoice recipient

NOTE: You can only add the Store Purchaser role to another user if you are also a System Administrator. If you are not a System Administrator for your company, contact a System Administrator on your account and have them follow the steps outlined below.

1. Click the Profile icon at the top right of your screen.
   
2. Click Company Users.
   
3. Select user you would like to receive invoices from the list of users.
4. In the Roles section, check Store Purchaser.
   
5. Click Save to save the changes.

How do I change my credit card used to pay a subscription or change the User that is currently paying for it? 

See this article for more information.