I just placed an order for hardware, when will it be shipped?
Most hardware purchases from store.risevision.com will ship the next business day.
How will my order be shipped and how long will it take to get to me?
All orders are shipped via UPS Ground and ship from Charlotte, NC 28270. You can check UPS estimated shipping times from 28270 here.
I need expedited shipping for my order.
Email email@example.com with your Rise Vision Order ID to inquire about expedited shipping. Expedited shipping can be billed to your UPS account, or be billed to your credit card.
What is the UPS tracking number for my order?
You can request your tracking number by emailing firstname.lastname@example.org with your Rise Vision Order ID.