If you are using Rise Player on an Ubuntu 14.04 Media Player, and the Rise Player Installer is getting stuck at a screen requesting proxy settings, it’s possible that your system clock is set incorrectly, or the system’s certificates on your Media Player are out of date.
Check system date and time.
- In the Ubuntu taskbar, at the top right of the screen, click the time.
- Verify that the current time and date are set correctly.
- If they are not set correctly, click Time & Date settings.
- Set the time and date so they are accurate, and restart Rise Player.
In a terminal window, update sources.list.
- sudo gedit /etc/apt/sources.list
- Add the line deb http://security.ubuntu.com/ubuntu trusty-security main
- save & exit
In a terminal window, update and upgrade your package sources, then update ca-certificates and libnss3.
- sudo apt-get update
- sudo apt-get upgrade
- sudo apt-get install ca-certificates
- sudo apt-get install libnss3
Reboot the Media Player. Rise Player will now start up without getting stuck on a proxy screen.