Verify that the LED Module is receiving power
- Remove the first LED Module that is not showing content. With a phillips head screwdriver, remove the screws securing the LED Module onto the Cabinet. The screws should be removed in numerical order starting with #1. Hold the LED Module to ensure it does not fall unsupported once #6 is removed.
- Remove the module directly to the left of the first Module you removed. E.g. using the diagram below, if you, while facing the Ticker removed Module 4, remove Module 5 next.
- Disconnect the two CAT5 cables plugged into the back of the LED Modules. Then look at the Power Status LEDs, as shown below. Note if the power indicator on either module is lit. Note: The number of power indicators and their color may vary from this picture.
- Reassemble: Plug the Cat5 cables back into the Modules, and secure them to the Ticker cabinet with the screws. Start with screw 6 (top middle). Report back the status of the power indicators to your support representative.