If you purchased a Linux based Media Player from the Rise Vision Store before October 31st, 2017 it is likely running Ubuntu 14.04. Media Players that shipped with Linux after this date will be running Ubuntu 16.04.
Support for Rise Player on Ubuntu 14.04 will be discontinued on August 1st, 2018. We encourage all Ubuntu 14.04 Users to transition to Ubuntu 16.04.
Upgrade at your convenience
You do not need to worry if you are unable to upgrade to Ubuntu 16.04 before August 1st, 2018. We expect that your content will continue to show and Rise Player will continue to work, but we will require that you upgrade if you need help troubleshooting a problem related to Rise Player running on Ubuntu 14.04 after August 1st, 2018.
Rise Vision has verified hardware compatibility on Ubuntu 16.04 for the Intel NUC models listed below that were available for purchase in the Rise Vision Store.
- i3 Intel NUC model SYK
- i5 Intel NUC model HYE
- Celeron Intel NUC model CPYH
If you purchased your Media Player elsewhere, we recommend that you first verify your hardware will be supported on Ubuntu 16.04 before upgrading.
How to upgrade from Ubuntu 14.04 to Ubuntu 16.04
Download and install updates to the packages currently installed. You can do this by running the following commands in Terminal:
- sudo apt-get update
- sudo apt-get upgrade
Now update package dependencies by running:
- sudo apt-get dist-upgrade
You are now ready to upgrade to Ubuntu 16.04. You can start the upgrade by running the command below. Please note the upgrade will take ~60 minutes and the process requires that you acknowledge a few prompts along the way so keep an eye on it once you’ve started.
- sudo do-release-upgrade
Once do-release-upgrade is complete, reboot your Media Player to complete the upgrade. Rise Player will resume showing content once logged in.