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How do I install Rise Vision Player for Apple TV using Jamf Pro and Apple School Manager?

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Patrick Arsenault
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You can use Jamf Pro to easily install Rise Player on a group of Apple TV devices.  To follow this article, you need:

 

Step 1: Supervise your AppleTV to enroll it into Jamf Pro

AppleTVs that have been purchased using either your Apple Customer Number or a Reseller Number related to your Apple School Manager or Apple Business Manager accounts may already be supervised. If so, you may jump to Step 2. An AppleTV not already tied to those accounts (for example, if it was purchased off the Apple store website without entering additional details) will need to be manually linked to your Jamf Pro account via device supervision. Once a device is configured to be supervised, it will retain the supervised state even if reset to factory settings.

  1. Connect the AppleTV to a monitor.
  2. Connect the AppleTV to an ethernet cable for internet access.
    - The AppleTV should be at the initial "Pair your remote" screen, that could also be showing the word "hello" in various languages. If the device has already been configured, perform a factory reset and do not touch the remote controller or perform any configuration suggested on the monitor.
  3. Have an Apple computer connected to the same network as the AppleTV. This can be via wireless or ethernet connection.
  4. On the Apple computer, install and open Apple Configurator :
  5. From the Apple Configurator menu, open the "Paired Devices" window. The AppleTV should be listed with an adjacent "Pair..." button.
    - If an "X" button is shown at this stage, click it to remove the device in order to forget the AppleTV so it can be re-paired.
    - If the device is not shown, try checking the ethernet cable connection to the AppleTV or restarting the Apple computer.
  6. Click the "Pair..." button. A verification code prompt will be shown on the AppleTV-connected monitor. Enter the code in the Apple Configurator window to pair AppleTV with your Apple computer.
  7. If successful, the Apple Configurator window will be showing the AppleTV image, as below.


  8. Double-click on the AppleTV image to open its details, and then click the "Prepare" button at the top of the window.
  9. In the "Prepare Devices" box that appears, select "Manual Configuration" and then:
    - Unselect "Add to Apple School Manager or Apple Business Manager".
    - Select "Supervise devices" and "Allow devices to pair with other computers".
    - Click "Next".
  10. In the next dialog box, it will request an MDM server. This is unique to your institution within your Jamf account and most likely consists of "https://(your-institution).jamfcloud.com". Provide that URL and your user credentials, and use the same URL for the server's name.
  11. Trust any certificates from "*.jamfcloud.com".
  12. Select your organization or create an organization if there is none listed. Select which setup steps to show on the device during the initial setup. We suggest keeping "Location Services" and "AppleID", but that is optional. If in doubt, keep all steps or skip them all.
  13. The AppleTV should now be listed under the "Supervised" tab. You can also log into your Jamf Pro account, select "Devices" and then "Search Inventory" to verify that the AppleTV device is now listed there via its name / serial number / other ID. It should have a listing of "Supervised : Yes".
  14. You can now complete the setup of the AppleTV using its remote with the instructions provided on the AppleTV-connected monitor.

Step 2: Add the Rise Vision Player app to your Jamf Pro instance

Before you can install Rise Vision Player using Jamf Pro, add licenses for the app to your account using Apple School Manager or Apple Business Manager.

  1. Log in to Apple School Manager or Apple Business Manager.
  2. Choose "Apps and Books".
  3. Search for and select "Rise Vision Player".
  4. In the "Assign to" drop-down, choose your instance of Jamf Pro.
  5. Enter the quantity of app licenses.  This isn't the same as the Display License which is assigned in Rise Vision and has no impact on your account.  We would recommend just entering a quantity much larger than you think you'll need.
  6. Click "Get".
  7. You will receive an email confirmation when the transaction completes and you're ready for the next step.

jamf-step1.png

Step 3: Add the Rise Vision Player app to your devices

Now that you have your app licenses, you can use Jamf Pro to add the app to your devices.

If you're installing on many devices you may want to first create Device Groups.  Refer to your Jamf Pro documentation for help on how to make Static or Smart Groups.

  1. Log in to Jamf Pro.
  2. Choose "Devices" from the tabs on the top-left.
  3. In the options on the left, choose "Mobile Device Apps".
  4. Search for and select "Rise Vision Player".
    jamf-2.png
  5. On the bottom-right, click "Edit".
  6. In the "General" tab, under "Distribution Method", choose "Install Automatically".
    jamf-3.png
  7. In the "Scope" tab, click "Add".  Find and choose the devices or device groups to install Rise Vision Player on.

  8. Go to the App Configuration tab and enter as the configuration dictionary:

    <dict>

    <key>udid</key>

    <string>$UDID</string>

    </dict>

  9. In the "Managed Distribution" tab, check the box for "Assign Content Purchased in Volume".
    jamf-4.png
  10. Click "Save" in the lower-right.

Rise Vision Player will automatically appear in the list of installed apps on the scoped devices.  If you'd like, at this point you can manually open Rise Vision Player using the Apple TV remote and activate your display.

If you'll only be using your Apple TV for digital signage, you can follow the next optional step to enable Single-App Mode.

Optional step: Put your Apple TVs in Single App Mode

If you do not plan on using your Apple TV for purposes other than digital signage, it's best to put it into Single App Mode to automatically launch it and avoid user interference.

  1. Log in to Jamf Pro.
  2. Choose "Devices" from the tabs on the top-left.
  3. In the list on the left, choose "Configuration Profiles".
  4. In the Options tab, choose "General".  Adjust these settings:
    - Give your configuration profile a name.
    - Make sure "Distribution Method" is set to "Install Automatically".
    jamf-6.png
  5. In the Options tab, find and choose "Single App Mode" and click "Configure".  Adjust these settings:
    - Select tvOS
    - Make sure "Lock to App" is set to "Specific Bundle ID"
    - For Bundle ID use com.risevision.apple-tv-player
    - Place a check in the "Auto-Lock" checkbox, and then click "Save"
    jamf-7.png
  6. In the "Scope" tab, click "Edit" from the lower-right of the page and then cliclk"Add".  Find and choose the devices or device groups to set in Single App Mode.
  7. Click "Save" in the lower-right.

Rise Vision Player will automatically open on the scoped devices.  Activate your displays by following the on-screen instructions.

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