Learn how to monitor your Displays and get email notifications if they go offline or come back online.
Requirements
- You must have the Display Administrator Privilege to access your Display settings in Rise Vision.
Instructions
- Go to Displays from the left navigation.
- Select the Display you want to monitor.
- Select the Manage option on the right-hand menu.
- Select the Monitor Activity toggle.
- Use the Timeline to set when you want monitoring to be active.
- In the Email Recipients field, enter one or more email addresses separated by commas.
- Example: name@domain.com, name2@domain.com
Behavior Notes
- Display Monitoring checks the online status of your Display continuously.
- If the Display is offline for 15 minutes, an email notification is sent.
- Once the Display is back online for 15 minutes, a follow-up notification is sent.
- If your media device is set to reboot nightly, you’ll only get an offline alert if the Display doesn’t reconnect after restarting.
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