Scrolling LED Tickers typically run very reliably and don’t require regular maintenance, but occasionally you need to do some troubleshooting when they aren’t working as expected.
The video below goes over all internal hardware elements of an LED Ticker that you should investigate to ensure they are working correctly.:
The troubleshooting steps in the above video are also outlined in these different Help Center articles:
- Connecting your Ticker Nuc to a Monitor
- Replacing the internal hardware components of a Ticker
- Some Modules on my Ticker are not showing content
- Some LED’s on my Ticker Modules aren’t working
If your Ticker is still not working after following all the steps, it’s likely a hardware issue. Rise Vision can help you get in touch with the Ticker’s manufacturer to get this corrected.