Comments

4 comments

  • Avatar
    Darius Aleksas
    Here all works fine on wired windows 10 device with the provided link. I do not know what player are you using because you did not say anything about that part (and that is kinda important), but it can be it or your network.
    0
    Comment actions Permalink
  • Avatar
    Lisa Baldwin
    I am having the same problem with the image widget.  The picture shows in the preview on my computer, but doesn't show up on the display.  I'm still getting the message  about the "cache".
    0
    Comment actions Permalink
  • Avatar
    Robb Price
    Lisa and Saint Francis,

    We previously had an issue that was affecting Players with the Rise Cache, that was corrected by upgrading to the latest version: https://community.risevision.com/rise_vision_inc/topics/problems-showing-image-and-video-files. Can you confirm if you are on the latest version of the Rise VIsion Player?

    Thanks!
    0
    Comment actions Permalink
  • Avatar
    Becky Wetzel
    We are using a third party player: RisePlayerPackagedApp 15.10.7.9312 (3rd Party Player) but I rebooted the display and it seemed to fix the problem.  Thank You.
    0
    Comment actions Permalink

Please sign in to leave a comment.