Cannot login to account, redirected to a New-Signup

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4 comments

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    Darius Aleksas
    Temporary Google authentication problems perhaps. You gonna need to wait it out.
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    Blake Freeman
    Hi Harold,

    If you have the correct Company ID that does have your correct account details, email that CID to support@risevision.com, and we'll sort out your login issue.

    Thanks,
    Blake
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    Tecan US IT
    Thanks all for the input. RiseVision resolved the problem by associating the Gmail email address with our Company ID, as our Company ID was only associated with our company email address prior to the problem.
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    Blake Freeman
    Glad our team could handle that for you Harold!
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