Why can't I get my presentation to show the schedule details?

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    Robb Price
    Hi there David,

    Just to confirm, you have Google Spreadsheet that is public, and published to the web, in a Presentation, and it is showing with the Spreadsheet Widget. In the Widget Settings, you set the cell range you want to see, and it is not showing anything in preview or on a Display. Do I have that right?

    Any chance you can email support@risevision.com with a link to the Presentation, and reference this conversation so we can investigate?

    Thanks!
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    David Bliss
    Yes that's right. I checked our display settings and the players we use need to be updated with your software. The SS file we are using is public published. The times in the SS are formatted correctly. The presentation shows on the monitor but the widget is not syncing up with the Google sheets (public) file. We cannot see any of the events.
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    Mike Thomas
    Hello David,

    I examined your spreadsheet settings and found it is using B13:E14 as the range. At this time, there is no data in that range to display. Could you select a different range of data and let us know if you still see the same issue? Also, I would advise contacting us directly by e-mailing support@risevision.com if you continue to face any hurdles with this widget. :)

    Cheers,
    Mike Thomas
    Rise Vision Support 
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