We have 4 RiseVision displays we use at our hotel for Front Desk displays that work great. However we purchased an ASUS VivoStick to try and run Rise Vision on for elevator displays but everytime the player starts we get "There was a problem retrieving the file from Rise Cache."
I have compared the player version and other information to other machines we are running and everything is the same. I have reinstalled, made sure firewalls were turned off, made a presentation that is just a red box and nothing else, and still the same thing. Any ideas what would cause this?
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