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    Mike Thomas
    Hello SVH,

    Please contact our support team for assistance with this. You can open a ticket from your Store or Apps page by clicking the green Need Help? button, then click Get Support and send us a message. Or you can e-mail support@risevision.com. We will need the name of the company listed in your Rise Vision account to assist, be sure to include that in your contact! :) 

    We look forward to hearing from you .

    Regards,
    Mike Thomas
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