Template Library Now Available!

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2 comments

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    TE Signs

    HI! So we purchased the Basic Plan but it still wants to charge me for the templates. What do I need to do to get it work?

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    Robb Price

    Hi there!

    We've seen instances where you need to clear your cache and log back in, as there is some funky browser caching going on that may be causing this.

    You can follow the steps in this help center article to clear your cache: https://help.risevision.com/hc/en-us/articles/115001402743-I-am-having-trouble-logging-in-what-can-I-do-

    Be sure to let me know if you still have a problem after that, and I can reach out to you via a support ticket to see what may be causing this.

    Thanks!

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