Riseplayers not updating

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5 comments

  • Avatar
    Darius Aleksas

    Hi, we have the same problem. Allt of our players (different locations) in the control panel show 'not current version' message. We did not make any changes. Moreover, a couple of them got RV App 'stuck' when rebooting last week.

  • Avatar
    Robb Price

    Hi guys,

     

    My apologies on the delay in getting back to you. Are you still seeing this issue on your Displays?

  • Avatar
    Darius Aleksas

    Robb, yes I do. All Windows players. And not one, but all of them in different locations. I wanted to work with local IT staff first to make sure all ports necessary for RV are permitted and see if that can solve this problem. 

  • Avatar
    Darius Aleksas

    Hi, I see some of the displays got their updates last night, after at least a week (I noticed this week ago and was checking them every morning since then). Hopefully, they all will get the updates soon.

  • Avatar
    Tom Potter

    Hello,

    Ours have still not updated, we are using Intel NUCs running Ubuntu 14.05 I believe.

    Thanks

    Tom

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