Retail Clothing Theme (Retail-clothing-animated) Issue/Question/Problem
This theme is a good example of a long-standing question I have had and avoided, but never really tried to solve:
"What can we do to ensure that the background and the foreground image placeholder *timing* stays in sync?"
No matter what I try structurally, the background image or the main image always seem to get ahead of one another. I am ready to try something more programmatic if there are any suggestions.
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Hi Dave!
Please submit a support request via email to support@risevision.com and provide the name of the presentation that you're working on. That will allow me to see the configuration of the widgets you're using so that we can work out the timing.
Thanks!
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Sure. Might take a day.
That said, I re-ordered the schedule and placed a lighter load in front the template presentation. This appears to have resolved the issue. Perhaps that change kept the heat off of the player long enough for it to download all of the content???
What is the order between fetching content and playing sequences of playlists? For some reason, I was thinking that we download everything and then started presentation playback, but it appears this went away along with cache services on the basic player?
Maybe I am remembering this wrong. Either way - thanks for the response.
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