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    Kaden Christensen

    Hi Prairieland!

     

    I have opened a ticket with you so that I can gather more details about the issue. You should receive an email from me shortly.

     

    Thanks!

     

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    Prairieland Park

    Can you send it to a specific email address?

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    Kaden Christensen

    Hi,

     

    Would you be able to email us directly at support@risevision.com? That way we can keep your email private.

    The information that we'll need is the Display ID of the affected media player, which can be found using the steps under the Where can I find my Display ID? section in this guide: What is a Display ID?

     

    Thanks!

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