Another bad update?

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    Dave Myers

    Followup -- at least two displays were 'fixed' this morning by reinstalling rise player - crashed about 30 minutes later.

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    Darius Aleksas

    See this is why I cannot understand why people even bother with RV on Pi. No digital signage should be so complicated or troublesome as this. I can understand this as a hobby/school project (this is what Pi was made for in the first place), though.

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    Dave Myers

    Exactly.  This all started as a "hobby/school" project for me, but it just isn't consistently as reliable as it needs to be.  I've 'bitten the bullet' and purchased an Intel compute stick to test.  If that has same reliability problems, we're ditching Rise and going with another solution.  At the moment, we only have 6 displays - requiring too many person-hours for such a small number.

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    Darius Aleksas

    I hate. Dave. telling you that, but Intel stick is not the way to go (especially if you are planning to run videos or animated GIFs). There is an issue with HDMI connector. Occasionally, at the restart, the stick will fail to send a video signal and your screen will turn off. This does not happen with every stick. Some do this way more often the others. I still cannot put my finger on where exactly the problem is... Stick, TV or cable or some combination of those. The best option, in my experience, is a NUC and it does not need to be an expensive one. Celeron or even better Pentium models will do just fine. There is another alternative to a Stick: https://www.amazon.com/Byte3-Mini-PC-Quad-Core-Supported/dp/B076CC93FP/ref=sr_1_4?ie=UTF8&qid=1521729711&sr=8-4&keywords=azulle&dpID=31qo5kigCyL&preST=_SY300_QL70_&dpSrc=srch These looked like a better option for basic digital signage, but recently I've gotten two critical Windows failures (the screen of death) in two weeks. Not sure yet what has caused that. If it happens again I will attempt to update all of the drivers and BIOS and see if that helps. But these have DVI, a more reliable connection or even dual-screen capability, which works well... tested.

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    Dave Myers

    Drat. Well, already ordered. One hangup for me (personally) is a hatred of Windows. I'm a Linux / Mac OSX guy - hence the initial attraction to RaspPi. We also use CEC to automatically turn on / off the TVs - which I don't think is available on other platforms.

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    Alan Clayton

    Hi Dave, thank you for the feedback and sorry to hear you are having problems. We'll review the logs for your Displays and see what we can find.

    Thanks

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    Dave Myers

    Thanks Alan.  Specifically "Obrien", "Fieldhouse", and "Health" displays having issues.  "Amos" and "FSB" seem ok.  

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    Kaden Christensen

    Hi Dave,

    I'm going to reach out to you in a ticket so that we can investigate this issue directly. You should receive an email shortly.

    Thanks!

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    Robb Price

    HI there everyone,

    With Dave's assistance in diagnosing, we are working on changes to the Player that will result in a much lower memory footprint from widgets that will avoid situations like these where the images added to a widget using all available memory in weaker machines like the Pi. Many thanks to Dave in helping us discover this!

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    bnz plant

    Thanks for looking into this.  My Pi displays have been running very reliably until the last week or so.  Almost every one has locked up at some point.  Any timeframe on an update Robb?

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    Robb Price

    Not right now, but I am working on getting one, and I will let you know as soon as I have it!

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