HTML Widget crashes presentation in edit mode

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    Darius Aleksas

    Andrew, must be something in the HTML? I just tried some of my HTML widgets and they work fine. One thing I would suggest: make a separate HTML page using the same code you used in the HTML widget and pull it to the presentation with Web Page widget. Matter of fact this is how I go about the G-Slides.

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    Andrew MacLeod

    So, I just tried adding new HTML widgets and same issue happens. I also created a new presentation then added an HTML Widget and same thing happens...

    I typically use a Mac laptop, so I tried on a Windows 7 desktop and got the same issue.

    Could it be an issue with my Internet? I'm thinking perhaps Rise have started using new ports or URL's that my school firewall may be blocking?

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    Robb Price

    Hi Andrew!

    I see you sent in a support ticket, so I will work with you on this issue in that ticket.

    Thanks!

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    Andrew MacLeod

    Hi Robb,

    I left the screen in the faded locked window and returned to it 20 minutes later and it had loaded some HTML. It was riddled with charset flaws so I refreshed the browser and it appears to now be OK. I am thinking it may have been some sort of caching issue on our end. I'll watch it closely over the next day or so and see if the issue happens again, but for know it appears to be functioning fine.

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    Robb Price

    Great to hear Andrew!

    Thanks!

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