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5 comments

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    Blake Freeman

    Hi there! What happens when you Preview the Presentation that should be on the Display? Does it show up?

    When you go to displays.risevision.com and select the Display with the problem, what Rise Player version is it running? Please share that here.

     

    Finally, it's just a guess but I would say that you might have a network configuration issue at play. Could you also verify that Rise Player Network Requirements are met?

  • Avatar
    Bigwestoilassistant

  • Avatar
    Bigwestoilassistant

    It will preview the presentation.

  • Avatar
    Blake Freeman

    Can you check the Presentation and look at each Placeholder. Are they all set to show on the Display?

    If so, let me know and I'll check back in with you tomorrow to create a ticket.

  • Avatar
    Bigwestoilassistant

    I think we got it to work.  Sorry for taking your time!!!  Thank you so much for your help!!!

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