Chrome Players Offline

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    Robb Price

    Marcos,

    Have these devices been updated? I recently had someone reporting a similar issue, and the error had to do with the viewer version running on the device, which has recently been updated. Older Viewer versions using the older messaging system may show as offline.

    A simple reboot of the device should solve this issue. Let me know if that helps!

     

    Also, I'm sure you're aware, but the Chrome App Player has been long unsupported, and we are busy working on a new ChromeOS Player that you can read more about here: https://www.risevision.com/blog/coming-this-summer-chrome-os-for-digital-signage

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