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5 comments

  • Avatar
    Darius Aleksas

    Enp, are the players different?

  • Avatar
    Enp

    same OS (Linux), player version 

    RisePlayerElectron 2018.06.26.17.12 Free   --> not working

    RisePlayerElectron 2018.06.19.14.42 Free --> working

     

    I forgot to mention that it was working fine on both displays since a couple of days ago.

  • Avatar
    Darius Aleksas

    This is why it is so important to give as many details as possible ) Sound like some bug in the newer version of RV player or Linux system. Also is the hardware all the same too? I am not familiar with Linux. Are any video drivers installed and are they up to date?

  • Avatar
    Enp

    I just did another player restart and now seems to work fine. it's really strange, nothing changed.

    I'll keep it monitored, thanks!

  • Avatar
    Tyler Wight

    Hi Enp,

     

    Thanks for the information. If this issue comes back please reach out to us at support@risevision.com so we can look over this. Thanks!

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