I often get lots of questions where an image isn't showing on a device, and after some troubleshooting, we discover that the image is WAY too big for the Placeholder that it is playing in. This can be an issue when you've got a weaker device, like maybe a Pi, or a slower or not 100% reliable internet connection. The larger image will take longer to download because it is large, and if it is a really high resolution, weaker devices may have trouble opening it and scaling it down to fit in a smaller Placeholder.
The best thing to do in this case, is to modify the size of the image to fit the Placeholder better. This quick video shows exactly how to do that, at least on a Mac :)
Let me know if you have any questions!
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