Every time I modify the schedule of a certain display and press save, the Rise player for that display doesn't reload. The screens flash white and then get stuck on the grey loading screen with the spinning circle of dots. To get the content to come back up, I have to reboot the Rise player - either by going to that computer directly or doing it through the Risevision site. This started happening about a week ago out of nowhere. It's the only display out of 11 that is doing it. It starts up every morning fine - it seems to only happen when we save the new schedule. Any suggestions?
Please sign in to leave a comment.