Video slide error

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8 comments

  • Avatar
    Darius Aleksas

    'The file is too large' is your answer. It is too large to convert and for playback. What are the size and resolution?

  • Avatar
    Kyle Calderwood

    1080p and it's like 650MB and 4mins long for some reason. I only have 1 slide and an animation that repeats 10x for 12 seconds. It should only be 2mins.

  • Avatar
    Darius Aleksas

    Yeah, it is a bit too 'heavy' for the size. I do not know how exactly you converted slides to video, but can you adjust settings before converting? if not, can you reduce the size of the converted video to something more manageable using any of available converters? Regardless of what RV is saying, I only use mp4 and never webm. No problem here.

  • Avatar
    Kyle Calderwood

    Odd thing is the preview works fine. I'm wondering if the Chrome app can't decode mp4?

     

    http://preview.risevision.com/?type=presentation&id=bd72f27f-a02d-4de5-accf-6edda4613fe7

  • Avatar
    Darius Aleksas

    And I am wondering if the Video App has some limitations regarding video size. Preview does not work the way the actual player and widgets do. Either way, you must find a way to reduce the size of this video.

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    Darius Aleksas

    I forgoyt to mention that you can be just fine with 720p video on 1080p display.

  • Avatar
    Kyle Calderwood

    I'm exporting direct from PPT to mp4. I still can't figure out why it's making the video 4 minutes long. I'm trying it at 720p for now.

  • Avatar
    Kaden Christensen

    Hi Kyle!

     

    Just wanted to follow up with you here. We investigated this directly through our February 22nd support ticket.

    Thanks!

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