Video slide error

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Kyle Calderwood

• February 22, 2019 19:43

I converted a powerpoint slide to mp4 and it works in the preview window. However, on our display (Asus Chromebox) it says failed to download file. The file is too large to convert to webm.

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  Darius Aleksas

  • February 22, 2019 19:53

  'The file is too large' is your answer. It is too large to convert and for playback. What are the size and resolution?

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  Kyle Calderwood

  • February 22, 2019 19:54

  1080p and it's like 650MB and 4mins long for some reason. I only have 1 slide and an animation that repeats 10x for 12 seconds. It should only be 2mins.

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  Darius Aleksas

  • February 22, 2019 20:25

  Yeah, it is a bit too 'heavy' for the size. I do not know how exactly you converted slides to video, but can you adjust settings before converting? if not, can you reduce the size of the converted video to something more manageable using any of available converters? Regardless of what RV is saying, I only use mp4 and never webm. No problem here.

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  Kyle Calderwood

  • February 22, 2019 20:26

  Odd thing is the preview works fine. I'm wondering if the Chrome app can't decode mp4?

   

  http://preview.risevision.com/?type=presentation&id=bd72f27f-a02d-4de5-accf-6edda4613fe7

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  Darius Aleksas

  • February 22, 2019 20:30

  And I am wondering if the Video App has some limitations regarding video size. Preview does not work the way the actual player and widgets do. Either way, you must find a way to reduce the size of this video.

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  Darius Aleksas

  • February 22, 2019 20:37

  I forgoyt to mention that you can be just fine with 720p video on 1080p display.

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  Kyle Calderwood

  • February 22, 2019 20:42

  I'm exporting direct from PPT to mp4. I still can't figure out why it's making the video 4 minutes long. I'm trying it at 720p for now.

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  Kaden Christensen

  • March 08, 2019 20:11

  Hi Kyle!

   

  Just wanted to follow up with you here. We investigated this directly through our February 22nd support ticket.

  Thanks!

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