drag & drop in playlist is erratic

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8 comments

  • Avatar
    Darius Aleksas

    Yes, I noticed this annoying behavior too. 

  • Avatar
    Robb Price

    Paul, Darius,

    Are you noticing this when you drag and drop Playlist items in a Placeholder? Or when you arrange Presentations in a Schedule?

    The reason I ask is we have a bug for the items in a Schedule, but this is the first I have heard of this issue with items in a Presentation.

    If you are indeed seeing this with a Presentation's playlist, can you shoot support@risevision.com an email with a link to that Presentation? That way I can create a copy of it and try for myself. If I can recreate, I'll get a bug logged.

    Thanks!

  • Avatar
    Darius Aleksas

    Robb, that's right! That also happens inside a placeholder with multiple items. However, it is not erratic. You have to move items in increments... one position at a time. If you want to jump few positions at a time then $h1t gets messed up... very annoying. But moving one position at a time works... imagine moving 25 positions )))) completely handicapped, but doable LOL Happy Friday all!

  • Avatar
    Robb Price

    Hello Gentlemen!

    I was able to recreate this issue, so I have logged a bug. I will let you know as soon as this is corrected.

    Thanks!

  • Avatar
    Robb Price

    Hey guys,

    This issue has been corrected! Please be sure to let me know if you have any trouble.

  • Avatar
    Paul Mortimer

    Thanks Robb!

    One issue does remain, as Daruis said, moving a Playlist item several slots in a Placeholder doesn't work well, I can only move items (reliably) to currently onscreen slots.  Holding the item at the top or bottom of the screen & allowing the list to scroll, then dropping the item off, does not work.  A bit of a pain because new items always come in at the bottom of the list

  • Avatar
    Darius Aleksas

    Paul, Robb

    I have no more problems moving items up and down the list across the multiple slots, and I have very very long lists. It is snappy and precise now. Paul, I am using the Chrome browser. Perhaps you are still having problems in Edge or some other browser?

  • Avatar
    Darius Aleksas

    Robb, another insignificant, but very annoying problem for you. Whenever I try to change the name of a selected item by highlighting/selecting the entire name with my mouse (typically after I duplicated an item and went in to change its name), the pop-up window crashes/closes. The only way at this point to rename items is by clicking with the mouse at the end of a name and then deleting the name letter by letter by using the Backspace key.

    It is clearly some code error of some sorts because initially, all works fine and I can select the entire name by mouse and DELETE it all at once, but after some period this problem reoccurs again. It looks like I need to close the Chrome browser completely and then restart it again to make this problem go away at least temporarily.

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