Widget Outage - May 13th, 2019

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4 comments

  • Official comment
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    Blake Freeman

    This issue has now been resolved. In most cases you should already be seeing the full content of your Presentations. If you don't see full content, please go to your Display on displays.risevision.com and click Restart Player. 

  • Avatar
    Steve Geringer

    Does this include the image widget? I'm noticing that 75% of my screens are just displaying a white screen. For some reason, 25% are fine.

    All versions are using the image widget and this issue occurs on both Windows 7 PCs and Raspberry Pis.

    Everything seemed fine until the recent update: RisePlayerElectron 2019.05.07.20.28 Free

  • Avatar
    Blake Freeman

    Steve,

     

    It did include the Image Widget.

  • Avatar
    Steve Geringer

    Thanks for informing us, Blake - and the quick fix!

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