Pricing Change

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    Robb Price

    We appreciate your additional feedback Tony.

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    Wendi Borden

    I certainly get that they need to shift and focus their efforts where the money is. I just hate it's never aligned with our business. Rise Vision seems to have had this "mirage effect" for us for the past 5 years.. we were initially enticed by what they offered and migrated this way, but once we arrive and start using  the platform, the product changes. Since we're already here, we try to make it work, and it seems without fail that as soon as we get comfortable, the winds change again. It's obviously a direction that they see promise in, but it's a shame it never quite was the solution we needed. It's one of those relationships you just keep trying to make work (but you cant change someone else - only yourself!) I've always had to keep up with the forum to know about the changes, and I'm thankful at least they are open here even if it takes a bit of effort for us to stay current. I feel a bit like Tony that their focus now likely is the smaller guys that need help with content and have only a handful of screens. Communication and collaboration with the bigger business users has not been their forte in my experience. We are more on the business / development side and they've certainly moved away from this direction since their "open source" / "write your own widgets" days. I have to admit for what they offer that they are very competitive price-wise Sadly, it's just that we don't need 90% of what they offer, and we do need other things they've moved away from. I wish Rise Vision luck.. I hope they find a model that suits them and they can stick to for a little while. It's been a wild ride.

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    Blake Freeman

    Thanks for all of your input, Wendi.

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    Travis Swaim

    Looks like they need to update their pricing page. It still advertises a free service.

    Also how does a screen display anything that doesn't have a schedule attached to it?

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    Blake Freeman

    Travis,

     

    Curious which URL you see this at. https://www.risevision.com/pricing is our official pricing page, am I overlooking something?

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    Travis Swaim

    lower on that page.

    "Don’t need great looking Templates or data integrations? Check out our free service."

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    Robb Price

    Travis,

    The free service will allow you to show content hosted outside of Rise Storage via the Schedule's URL item option:

    Does that help to clarify?

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    Nate Laun

    Really hope the free service isn't leaving, like the comments on this post by Rob and Blake seem to imply. We don't use any templates, we don't need our content hosted, but we really do appreciate the hosting and scheduling of our custom blank presentations. It would cost ~$1,500/year for us to continue with the setup we've spent the last three years creating. If you are serious about hitting your goal of 1,000,000 screens, you should be looking for ways to expand your free product, and continuing to innovate your paid offerings to convert these established clients. This seems like step in the opposite direction.

    Also, as an exclusively free user, the price point for the widgets in the past was too high to entice us to purchase. The price point for the "licensed" service is comparable to others on the market, but like Wendi said above, it's not the kind of service we need.

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    Robb Price

    Nate,

    There are no plans at this time to remove the free tier as described here: https://www.risevision.com/free-digital-signage

    Thanks!

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    Bernard Fosnaugh

    Hello Robb and everyone at Rise Vision,

      Thank you very much for developing a great system and I totally understand that you want to make money from this great product that you worked so hard on. That being said, my university doesn't have the extra money to spend so I (as much as I would love to pay) can't sign up for a paid version. I am very happy to see that the free self hosted option will still be there but will this eliminate my ability to add displays in the future for free or create content via the free blank template and posting it using "Presentation" verses "URL"?

      Thank you for your time and a great product.

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    Wendi Borden

    This is also a large issue for us. As we've explained in the past, our system has an area at the bottom of the screen that stays constant while the items in the other part of the screen rotate. This caused us grief when they removed Embedded Presentations. I see where they are going with this, but a single URL isn't going to work in our application at all, as we absolutely need separate placeholders. If a single URL is our only option, I'd then have to write a page myself that has the constant bottom placeholder and rotates the top placeholder. Kinda defeats the whole purpose of using RiseVision at all by then..

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    Blake Freeman

    Hi Bernard,

    You will still be able to add Free Displays. Free Displays have the ability to show Scheduled URLs only. Scheduled Presentations (Templates, Presentations built from Templates or Blank), will show only on Licensed Displays.

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    Travis Swaim

    Rob, yes that helps (sorta). I found it it shortly after posting. Got all my content transferred over to URL's. Is there any way to avoid the caching of URL's?

    My problem specifically; I have a web page with a graphic and a JavaScript that displays the current time. It works but the time never updates on subsequent page displays. Since it's Javascript, it should be different on every load even if the page is cached.

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    Blake Freeman

    Hi Travis,

    I discussed this with development this morning. Have you implemented a page refresh on your url? This can't be done through the Schedules Application, you'll need to implement it in your page's HTML.

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    Travis Swaim

    Thanks Blake, That's what I ended up doing. Only bad thing is when it does a refresh when displayed.

     

    Are you aware how long the URL is cached? Is it until the player is restarted?

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    Blake Freeman

    Travis,

    The cache for the schedule doesn't expire, and the player doesn't reset the service worker, cache api, or local storage caches.

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    Bernard Fosnaugh

    Thank you for your great support. I know I can host my own presentations but I was wondering if I will still be able to build presentations within Rise Vision, copy the html code, and paste it on my own host site? 

      Thank you for your help,

        Bernie

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    Colby Maughan

    Hello Bernard,

    Copying the HTML of a presentation in Rise Editor to your own hosting solution would not work, as it would still technically be pulling data from our servers and using our widget code when it was loaded on a display, so it would require a license. 

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    Paul Mortimer

    Old topic but I wanted to add my voice, we make our own content, we do not need or use your templates.  We use your storage, support (very satisfied with it!) and a few of the widgets, image,video & webpage (& maybe the embedded presentations I'm still confused about what they are).

    People who need & use templates should be the ones paying for them. 

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    Darius Aleksas

    Paul, they tried that and it did not work too well. But they still need to keep the lights on somehow, so everybody pays!

    What bothers me is that almost all of the templates are for schools.

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    Robb Price

    Paul,

    Embedded Presentations give the ability to take a Presentation, and embed it into another. For example, if you had a Sub Company that wanted to manage the embedded Presentation, you could add that into your Presentation in the Parent Company.

    This way the overall Presentation belongs to your Parent Company, while the embedded Presentation and all content therein belongs and is managed by the Sub Company.

    Darius, given our focus on Education users, that is the reason for the majority of templates being education related :)

    Thanks!

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    Clint Waters

    Been with Rise Vision from the start & a paying customer for some time now. What I don't like AT ALL is the templates being locked for editing. I used to learn a lot about the platform from pulling apart the templates. I could take what I learned from templates and apply them to other presentations. Please consider some advanced template editing option where we can return to the way things were before.

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    Robb Price

    Thanks for your feedback Clint!

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    Örjan Fredriksson

    About this price change. Our aproach will be that we try a couple of other software.

    The fact that most of our clients have static pages leads us to several choices.

    Also our past struggles with some coding and rotation issues in Rise plus our problems with offline errors make us feal no fear to struggle a bit with a new system. And the fact that we could get Android support.

    I don't think we will end up here again, maybe if there was a great reseller bonus or something. As a end user it could ofcourse still work maybe even without Android support.

     

     

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    Hamner Conference Center

    Tony,

    ...if you are using Rise and your margins are so tight you have to jump when they jump, and instead of building dedicated NDI media servers and charging as a mission critical digital signage company, and feel like you have outgrown Rise as a platform because they are for "smaller groups"....

    Why are you using Rise mate?  Haven't you answered your own problem? If it doesn't work for you, find a solution that will.

     

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    Jeff Siler

    Hi users,

    RV's changes over the years have created adventures for all of us.

    Sounds like a number of y'all will be looking for alternatives.  I had posted a while back about trying to make a white label wrapper around the RV interface.  I've got a better news update.

    My college guy never completed that project, and with RV dropping support for the credential tools w decided to give up.

    I hired a team to help me build a signage application that's web-based and will run through browser links.  They should have something ready for beta testing soon. We'll have white-label capability, and will have a kiosk option to have it run unattended on windows and android platforms.

    Would any of you be interested in beta testing the product, and if you like it we can set you up with subscriptions.  We're moving toward a reseller option, in which we would take a little off each screen you run it on, but you'll still make money by setting people up with subscriptions to run it on their machines.

    You can email me at jeff@csramultimedia.com if you'd like to help us beta test.  It should be ready for a test drive by early October.

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    Daniel Graef

    We have been a paying customer for a few years and enjoyed the various features offered. Things have changed quite a bit but we have stuck with it since we were already here... Since the recent focus change to be more centered around schools the templates are pretty much useless for me (A business), also the nice preview link for a template was a nice feature but since that has stopped I haven't used a template since.

    Prices going up for a feature that I will not be using going forward makes me want to leave the service. There are way too many companies out there offering similar services for me to stick around any longer.

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    Darius Aleksas

    I find this focus on schools also a bit annoying. All of these templates have 0 value to us, especially when the new ones are impossible to dissect and inject my own HTML. And I would not complain here too much about that, but giving the fact that there are no interactive templates makes me worried. There is perhaps only one static building directory template. It feels like RV is not even slightly interested in making any effort to offer what actually well-paying businesses want from digital signage.

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    julien

    Hi, How many free display (I only use URL) can we set up as a free user?

    Regards

     

    Julien

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    Robb Price

    Julien,

    You can have as many Displays as you like as a Free User.

    Thanks!

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