Location of Rise Vision Player executable

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8 comments

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    Darius Aleksas

    Typically I just start typing into the search/Cortana bar 'rise' and 3 options pop up; I select Start Rise Vision Player and boom! You also can pin it to desktop.

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    Robb Price

    Great idea Darius!

    Derek, the full path to the Rise Vision Start script can be found in the "Start Rise Vision Player" shortcut in your Start Menu.

    It is located in the AppData\Local folder for the logged in user. I hope that helps!

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    Derek Smith

    For security reasons, our Windows über-Admin has locked down our Intel sticks something fierce. I'm trying to figure out the full path to this folder that contains the startup script. The local user which starts-up at boot and runs Rise Player is named 'Riseuser.'

    The C:\Users\Riseuser\Application Data\Local folder just doesn't exist, or just isn't plain visible through Windows über-Admin chicanery. Is this the correct path? (There's also no folder named AppData.)

    To compound the misery, I'm a Mac guy (and have been since Apple ][ days) and find WIndows a dark and mysterious place. Our Windows sub-admin is having difficulty getting past some of the security measures, too, making it doubly difficult.

    Is there someplace on-line, or can you provide in this forum, a list of directories where the Rise player software and support files are installed on a Windows 10 Education? 

    To make things even more annoying, at random the Rise player will not start up at Windows reboot/restart, and I have to re-install Rise Player. I don't know if the Rise Player software is being deleted or not, because I cannot find it. 

    Thanks.

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    Darius Aleksas

    AppData folder is hidden by default. You need to go to folder settings and check 'Show Hidden Files.' Then you will be able to see semi-transparent icons of hidden files and folders.

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    Robb Price

    Derek,

    The rvplayer stores everything related to the Rise Vision Player, and that is stored in the AppData folder, and you're right, that is a hidden folder. In Windows 10, you should be able to show "Hidden Items" by checking that box in the toolbar of Windows Explorer. This gif shows what I mean: https://drive.google.com/a/risevision.com/file/d/16qNTgc94WFP8jfpdckHaxXpwitM_KsAQ/view?usp=drivesdk

    Let me know if that helps!

     

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    Derek Smith

    I found the Start script in AppData\rvplayer, but when I execute it, it run the RV installer, then starts the player.

    Robb- restrictions on the account preclude looking at the Start Menu.

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    Derek Smith

    Just talked with the Windows über-Admin, and the RiseUser account is a Domain account, not a local account, in our Windows architecture. Some of the problems we've been experiencing may be the effect of this setup, such as the lack of the Start Rise Player in the Start Menu.

    He's going to take a look at what we can do to minimize the problems that have cropped up the past few months since we upgraded our Intel sticks to Windows 10 & Domain user.

    Thanks for all your help. I did get to learn a bit more about Windows because of this ... and I'm still firmly in the macOS camp.

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    Colby Maughan

    Hello Derek,

    I'm glad Robb was able to help! Domain accounts can be a little tricky sometimes depending on how they are set up - if you need any assistance with troubleshooting those issues further, feel free to send a ticket in at support@risevision.com

     

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