Presentation "flashing" then turning to black screen

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3 comments

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    Robb Price

    Hi there Bill!

    That's a strange one indeed. I've set up a support ticket so a member of our support team can work with you on this.

    Thanks!

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    Bill Wade

    I'll respond to the support ticket as well, but I figured it out after a couple hours of fiddling. Apparently the Intel display driver had updated overnight and the new driver just would not work at any resolution other than 4k and even reverting to the previous version didn't work. After uninstalling the driver completely and using the generic Windows adapter, it started working at 1080p again as desired. 

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    Robb Price

    Really? That's bizarre. I thought updated Display Drivers were supposed to fix problems :)

    I'm glad you figured it out!

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