"There was a problem retrieving the file"

Comments

3 comments

  • Avatar
    Robb Price

    Hi there Stephen,

    I created a support ticket for this, and a member of our support team will be in touch with you to get this corrected!

    0
    Comment actions Permalink
  • Avatar
    Iain Brew

    I had this too - I ended up deleting then re-adding the asset in the schedule and it pulled it down. 

    0
    Comment actions Permalink
  • Avatar
    Robb Price

    Iain,

    It was a strange error, we weren't able to recreate it on ANY Display except that one, so my recommendation was to replace the machine that was having the issue.

    0
    Comment actions Permalink

Please sign in to leave a comment.