Robb Price
- Total activity 545
- Last activity
- Member since
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Activity overview
Latest activity by Robb Price-
Robb Price created a post,
My video shows the text "The media playback was aborted due to a corruption problem or because the media used features your browser did not support."
Hey everybody! I was working on an issue for a user where the message "The media playback was aborted due to a corruption problem or because the media used features your browser did not suppor...
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Robb Price created a post,
How do I change the resolution of an image?
Hi everybody, I often get lots of questions where an image isn't showing on a device, and after some troubleshooting, we discover that the image is WAY too big for the Placeholder that it is playin...
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Robb Price commented,
Hi everyone! SMARTplayDS informed us yesterday that they finally received feedback from Facebook regarding the status of the Facebook Feed Widget. They are continuing to work with Facebook to ensur...
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Robb Price commented,
Marcos, Have these devices been updated? I recently had someone reporting a similar issue, and the error had to do with the viewer version running on the device, which has recently been updated. Ol...
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Robb Price commented,
Robert, I'm glad we got that figured out!
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Robb Price commented,
Don, That's a weird one, I'll reach out to you in a support ticket to see if we can get more info about this. OPI Admin, sorry to get to you so late, but if you are still having the same issue, ple...
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Robb Price commented,
Thanks for bringing this to our attention Robert. I'll reach out to you in a support ticket to see if we can get this figured out. Thanks!
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Robb Price commented,
Darius, Any Companies with existing subscriptions will not be affected by this until their subscriptions renew. For example, If you purchased a plan prior to June 12, 2018, your price will not go u...
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Robb Price commented,
Abedin, I'm not sure what you mean. Do you mean to say that the Chrome App Player you have is not showing any content? As mentioned above, this is an unsupported Player, but the first thing I woul...
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Robb Price created an article,
How do I remove the legacy Chrome App Player?
If you try to install a supported Rise Player version on your media player, and see a message stating that installation could not be completed since there is an existing Chrome App Player, you can ...