Robb Price
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Activity overview
Latest activity by Robb Price-
Robb Price commented,
Darius, I'll reach out to you in our existing support ticket to get a link to a Presentation that is doing this. I want to make sure I have the settings exactly right. Thanks!
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Robb Price commented,
Darius, I'll reach out to you in a support ticket to get access to these Display ID's so we can check them in the logs. Regarding multi display setups, the screenshot only works for the primary scr...
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Robb Price commented,
Darius, I want to make sure I understand, but when you said "Both presentations started properly, but at the very next sheets update in 15 min went to shi... what you see in the exhibits below. Wit...
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Robb Price commented,
Darius, I was able to reproduce this, and I have logged an issue for our Development team. I will let you know as soon as this is corrected!
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Robb Price commented,
Hi there Darius! I'm going to try and recreate this, and if I can, I will log a bug. Thanks!
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Robb Price commented,
Thanks for bringing that to our attention Darius! I'm going to bring this up to our Dev team to see if it is something they may want to consider in the future. Thanks!
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Robb Price commented,
Hi there Dan! I created a support ticket so we can reach out and determined what is causing this issue. You'll be hearing from us shortly!
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Robb Price commented,
Hi there Stephen, I created a support ticket for this, and a member of our support team will be in touch with you to get this corrected!
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Robb Price commented,
Ah, great point, thanks for mentioning that Wendi! The Classic editor at rva.risevision.com does NOT use our new authentication mechanism, so it does indeed require a Google account. Thanks for tha...
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Robb Price commented,
Hi there Shiv, You would first have to add an account that does not rely on Google Authentication, and log in with that account instead. You can add a new user by following these steps: https://hel...