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Brian Loosbrock

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Latest activity by Brian Loosbrock
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    Brian Loosbrock created an article,

    Payment Instructions and Common Questions

    You'll find instructions below for how to send payment as well as answers to other common questions you might have. Instructions for sending payment in USD (US Dollar) Instructions for sending pay...

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    Brian Loosbrock created an article,

    How do I update the PO number on my subscription?

    Sometimes you may need to update the PO number that appears on an invoice. To do so, log into https://apps.risevision.com/billing, and click “Edit” on the subscription you need to update the PO num...

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    Brian Loosbrock commented,

    Hey Darius, we are gradually rolling out the implementation to ensure we catch any potential issues before they impact all users. Thanks

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    Brian Loosbrock commented,

    Hi Mike, if your trying to show a presentation on your display and it isn't licensed you'll see a white screen with a missing licensing message. Thanks

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    Brian Loosbrock commented,

    Dave, I see you’ve reached out to our Support team. Someone will be in touch today to discuss the impact to your account and how we can help with the transition. We appreciate you being a long time...

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    Brian Loosbrock commented,

    Rob,  Understood re. all points. My apologies that you did not receive an email communication from us. I see you’ve reached out to our sales team and we’ll also be reaching out to you to discuss ho...

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    Brian Loosbrock commented,

    Tony, I understand that the changes we’re making aren’t advantageous to your business. Unfortunately we can’t be all things to all people. We have a team of people deeply dedicated to doing everyth...

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    Brian Loosbrock commented,

    Correct. Any Display showing a presentation will require a Display License after December 31, 2019. And correct re. you can use us for free to show your own content using scheduled URLs as shown be...

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    Brian Loosbrock created a post,

    Pricing Change

    We are investing heavily in improving the product and providing weekly template recommendations that help you communicate better by making it easy to keep your displays interesting! You can learn m...

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    Brian Loosbrock commented,

    Sarah, what we’ve outlined above still holds true. The ‘For Licensed Displays’ label you’re seeing in the application is how we communicate to Users what content is for Licensed Displays versus wha...