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Alan Clayton

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Activity overview

Latest activity by Alan Clayton
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    Alan Clayton commented,

    1. Community
    2. Announcements
    3. Chrome OS Beta for Rise Player

    Hi Andrew, good question! We have taken this into consideration and there will be no impact on existing Chrome OS Displays until we have released the new Chrome OS Player which is currently schedul...

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    Alan Clayton created an article,

    Terms of Service

    1. General
    2. Policies

    Rise Vision Service Agreement THIS CONTRACT CONTAINS A BINDING ARBITRATION CLAUSE This Rise Vision Service Agreement (“Agreement”) governs provision of Services (defined below) by Rise Vision Incor...

    • Alan Clayton
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    Alan Clayton created an article,

    Privacy Policy

    1. General
    2. Policies

    Welcome to our website (“our Site” or “the Site”). By using the Site or our Services, you consent to the collection and use of your Personal Information as described in this Privacy Policy. “Person...

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    Alan Clayton created a post,

    End of the road for Flash on Rise Vision

    1. Community
    2. Announcements

    It has been nearly two years since we announced that Flash is no longer supported. We are following up today to announce that we are taking the final step to completely deprecate Flash on Rise Visi...

    • Alan Clayton
    • 1 follower
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    Alan Clayton created an article,

    Deprecation Policy

    1. General
    2. Policies

    Product deprecation is an inevitable aspect in software development. It changes how we work, and nobody likes change, but these changes are necessary in order for us to innovate with new features, ...

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    Alan Clayton created an article,

    Use Handbrake to optimize your MP4 Videos

    1. Content for your Displays
    2. Video Widget

    If you show MP4 videos in your Content it is important to make sure that they are optimized. Files that are optimized take less time to download and use less resources from your Media Player compar...

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    Alan Clayton commented,

    1. Community
    2. General Discussion
    3. Unable to install rise vision for ubuntu

    Looks like you are running a newer version of Ubuntu (18.04?) that doesn't include the libgconf library. Should be good once you take care of that dependency.  Just note that Rise Player is support...

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    Alan Clayton commented,

    1. Community
    2. Announcements
    3. Issue: Displays showing as Offline

    Assuming you're asking what caused the problem with the Messaging Service, I'll provide a summary once we wrap up our internal review.  Thanks!

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    Alan Clayton commented,

    1. Community
    2. Announcements
    3. Issue: Displays showing as Offline

    The issue with the Messaging Service has been corrected and the related features; Display Status, Restart, Reboot and Presentation change notifications are working.  We will improve our services ba...

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    Alan Clayton commented,

    1. Community
    2. Announcements
    3. Issue: Displays showing as Offline

    We are making progress correcting the issue impacting the Messaging Service. We will have another update by 12:00 PM CST.