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Alan Clayton

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Activity overview

Latest activity by Alan Clayton
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    Alan Clayton commented,

    I think you can ignore the "canberra-gtk-module". I'll check on my side and let you know if that is not the case. As for your Display ID, if this 18.04 media player you're setting up is r...

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    Alan Clayton commented,

    Actually, just checked with some of my co-workers and what you describe is something we previously identified and corrected. Can you download the latest version of Rise Player here and give it a try? 

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    Alan Clayton commented,

    Rise Player will run on Ubuntu 18.04. Sounds like you might have installed the minimal version. Try running apt-get install libgconf-2.so to install that dependency. If that doesn't work, or you ru...

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    Alan Clayton commented,

    Hi Andrew, good question! We have taken this into consideration and there will be no impact on existing Chrome OS Displays until we have released the new Chrome OS Player which is currently schedul...

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    Alan Clayton created an article,

    Terms of Service

    Rise Vision Service Agreement THIS CONTRACT CONTAINS A BINDING ARBITRATION CLAUSE This Rise Vision Service Agreement (“Agreement”) governs provision of Services (defined below) by Rise Vision Incor...

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    Alan Clayton created an article,

    Privacy Policy

    Welcome to our website (“our Site” or “the Site”). By using the Site or our Services, you consent to the collection and use of your Personal Information as described in this Privacy Policy. “Person...

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    Alan Clayton created a post,

    End of the road for Flash on Rise Vision

    It has been nearly two years since we announced that Flash is no longer supported. We are following up today to announce that we are taking the final step to completely deprecate Flash on Rise Visi...

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    Alan Clayton created an article,

    Deprecation Policy

    Product deprecation is an inevitable aspect in software development. It changes how we work, and nobody likes change, but these changes are necessary in order for us to innovate with new features, ...

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    Alan Clayton created an article,

    Use Handbrake to optimize your MP4 Videos

    If you show MP4 videos in your Content it is important to make sure that they are optimized. Files that are optimized take less time to download and use less resources from your Media Player compar...

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    Alan Clayton commented,

    Looks like you are running a newer version of Ubuntu (18.04?) that doesn't include the libgconf library. Should be good once you take care of that dependency.  Just note that Rise Player is support...