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Alan Clayton

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Latest activity by Alan Clayton
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    Alan Clayton created a post,

    Future of Rise Player on Chrome OS

    As you may have heard, Google recently announced that it will be discontinuing Chrome Apps for Chrome OS in June 2021. Unfortunately, this includes Rise Player for Chrome OS. We do not have additio...

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    Alan Clayton created an article,

    Information Security Policy

    Rise Vision, Inc. (“Rise Vision”, “we”, “us”, “our”) is committed to protecting all confidential information in its possession, custody, and control while respecting the legal rights, privacy and t...

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    Alan Clayton commented,

    We're working on it! 

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    Alan Clayton commented,

    Once you pursue a custom version a new set of challenges and risk are introduced that long term would likely be detrimental to the user experience. And to your point, this becomes less of an issue ...

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    Alan Clayton commented,

    We hear ya Justin and we are going to carve out some time over the next 2 months to see if any improvements have been made that would allow us to leverage GPU acceleration.  

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    Alan Clayton created an article,

    Terms of Use

    TERMS OF USE Welcome to Rise Vision.  Rise Vision Incorporated (“we,” “our,” or “us”) operates this website and provides a wide variety of digital signage management services (“Services”) for its c...

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    Alan Clayton commented,

    I think you can ignore the "canberra-gtk-module". I'll check on my side and let you know if that is not the case. As for your Display ID, if this 18.04 media player you're setting up is replacing a...

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    Alan Clayton commented,

    Actually, just checked with some of my co-workers and what you describe is something we previously identified and corrected. Can you download the latest version of Rise Player here and give it a try? 

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    Alan Clayton commented,

    Rise Player will run on Ubuntu 18.04. Sounds like you might have installed the minimal version. Try running apt-get install libgconf-2.so to install that dependency. If that doesn't work, or you ru...

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    Alan Clayton commented,

    Hi Andrew, good question! We have taken this into consideration and there will be no impact on existing Chrome OS Displays until we have released the new Chrome OS Player which is currently schedul...