Patrick Arsenault

1. Community
2. Presentations and Content Widgets
3. Computer Aid Photo Feed Widget not allowing selection of Google Photo Albums

Good evening folks, The developers of the Photo Feed widget have recommended using Google Drive as a workaround, at least until the issues with the Google Photos API are resolved. For what it's wor...

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• Patrick Arsenault
• February 11, 2019 22:24
• 0 votes

1. Community
2. Schedules
3. Resolved: Timeline issue with Widgets within a Presentation within a Schedule

Hi Jim, It sounds like you're setting up the schedule with content adhering to specific timelines, but you're not seeing the preview adhere to those timelines -- am I getting it right? By design, t...

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• Patrick Arsenault
• February 08, 2019 22:40
• 1 vote

1. Community
2. Presentations and Content Widgets
3. Computer Aid Photo Feed Widget not allowing selection of Google Photo Albums

So sorry about that, you're right!  I copied it from earlier in the thread, and didn't think to make sure it was the right one. The correct email address is here: rvsupport@compaid.com. I'll edit i...

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• Patrick Arsenault
• February 08, 2019 15:57
• 0 votes

1. Community
2. Presentations and Content Widgets
3. Computer Aid Photo Feed Widget not allowing selection of Google Photo Albums

Good afternoon everyone, We are sorry for the inconveniences caused by the recent issues with the Photo Feed widget.  The developers of the widget, Computer Aid, are currently looking into this, an...

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• Patrick Arsenault
• February 08, 2019 15:57
• Edited
• 0 votes

1. Community
2. Presentations and Content Widgets
3. Ticky Widget does not wrap-around

Hi Derek, I did a bit of research thinking I could find an embeddable alternative, but it sounds like with the deprecation of the <marquee> tag this is a more complicated problem than it firs...

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• Patrick Arsenault
• February 07, 2019 22:30
• 1 vote

1. Community
2. General Discussion
3. Spinning circle

Hi Stephanie, Thanks for reaching out! I think this may be a bug.  I'll create a ticket for you and reach out to you there, so we can take a closer look and hopefully resolve it. Cheers,

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• Patrick Arsenault
• February 04, 2019 22:48
• 0 votes

1. Community
2. Presentations and Content Widgets
3. When modifying a presentation, it reverts back to my Main company

Hi Cindy, Thanks for letting us know!  We identified a bug this afternoon that was causing this behavior under some very unlikely circumstances.  It was solved this afternoon, but it's possible tha...

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• Patrick Arsenault
• February 04, 2019 22:45
• 0 votes

1. Community
2. General Discussion
3. External services for social media feeds

Hi Leif, Depending on your needs, our Photo Feed Widget might do the trick, and most social media platforms have an embedding option that can be used with our HTML Widget. You could also check out ...

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• Patrick Arsenault
• November 29, 2018 19:56
• Edited
• 0 votes

1. Community
2. Presentations and Content Widgets
3. Presentation loses connection

Thanks Theresa! I've opened one on your behalf.  I'll reach out to you directly in the ticket. Cheers, Patrick

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• Patrick Arsenault
• November 28, 2018 23:33
• Edited
• 0 votes

1. Community
2. Presentations and Content Widgets
3. Presentation loses connection

Hi Alex, Thanks for reaching out to Rise Vision support! This sounds like a bug; I've created a ticket and will be reaching out to you shortly through email for details. Cheers, Patrick

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• Patrick Arsenault
• November 28, 2018 15:27
• 0 votes