Patrick Arsenault
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Activity overview
Latest activity by Patrick Arsenault-
Patrick Arsenault commented,
Hi Marcos, It sounds like these players might not have a Display ID, or that Display ID might not exist in the app. Please follow this help center article to make sure they are set up correctly an...
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Patrick Arsenault commented,
Hi Greg, We received your support ticket and we're keeping an eye on the displays. Two of them have already updated on their own, so it looks like something is just causing the update to take a lo...
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Patrick Arsenault commented,
Official comment For anyone else who experiences this, it turned out to be intended behavior in the RSS widget. The stylesheet that is applied to the RSS widget resets the paragraph spacing and margins. In order t...
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Patrick Arsenault commented,
Hi Gerry, I'd like to take a closer look if possible. I've gone ahead and opened a ticket for you. You should receive the details in your email. Cheers, Patrick
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Patrick Arsenault commented,
Hi Trevor, It sounds like Wordpress and Feedburner handle paragraph (<p>) tags differently than Rise Vision. I'd love to take a closer look, so I've gone ahead and opened a ticket for you. ...
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Patrick Arsenault commented,
@Darius: Do you know what versions of Chrome OS were installed on the devices that crashed? Can you describe the behavior? We are currently tracking an issue which appeared to be relatively isol...
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Patrick Arsenault commented,
Hi Gerry, The notify-send application is part of the notify-osd package. It sounds like the package isn't installed on your media player. Check out this thread on the subject. You should be able ...
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Patrick Arsenault commented,
Hi Sarah, I've been playing with this on my display by setting the time manually and adjusting my schedule. It seems like the behavior is what you would expect when talking about how we measure tim...
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Patrick Arsenault commented,
Hi Steve, Thanks for confirming yours is working too! Sorry for the delay in getting back to you -- you're asking awesome questions and making me do my homework. :) The bug was introduced with a ch...
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Patrick Arsenault commented,
Hi Ben, Awesome, I'm glad to hear it's working again! We're almost there! ChromeOS player is already in Beta. Here's hoping we see a full release soon! Cheers, Patrick