Patrick Arsenault
- Total activity 44
- Last activity
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Activity overview
Latest activity by Patrick Arsenault-
Patrick Arsenault commented,
Hi Leif, Depending on your needs, our Photo Feed Widget might do the trick, and most social media platforms have an embedding option that can be used with our HTML Widget. You could also check out ...
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Patrick Arsenault commented,
Thanks Theresa! I've opened one on your behalf. I'll reach out to you directly in the ticket. Cheers, Patrick
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Patrick Arsenault commented,
Hi Alex, Thanks for reaching out to Rise Vision support! This sounds like a bug; I've created a ticket and will be reaching out to you shortly through email for details. Cheers, Patrick
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Patrick Arsenault commented,
Hi Jody, Glad that worked! To mute an embedded Youtube video, you should be able to set the mute parameter to 1 (https://www.youtube.com/embed/4993sBLAzGA?controls=0&autoplay=1&mute=1), but...
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Patrick Arsenault commented,
Hi John, That's correct; to upload files to Rise Storage, it will be necessary to first log in at risevision.com. Please let me know if you have any other questions. Cheers,
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Patrick Arsenault commented,
Hi Shawn, Thanks for bringing this up! We'll make note of it and consider it for a future update. Cheers, Patrick
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Patrick Arsenault commented,
Hi Jody, It looks like all you're missing is the autoplay parameter in the embedded player URL. <!DOCTYPE html><html><head lang="en"><meta name="viewport"...
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Patrick Arsenault commented,
Hi David, Thanks for reaching out! I'll go ahead and create a ticket so we can look into this for you. I'll be reaching out to you directly via the ticket. Cheers, Patrick
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Patrick Arsenault commented,
Hi Marcos, It sounds like these players might not have a Display ID, or that Display ID might not exist in the app. Please follow this help center article to make sure they are set up correctly an...
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Patrick Arsenault commented,
Hi Greg, We received your support ticket and we're keeping an eye on the displays. Two of them have already updated on their own, so it looks like something is just causing the update to take a lo...