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Ray Durkin

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Latest activity by Ray Durkin
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    Ray Durkin commented,

    Hi Sarah, Can you tell us a little more about the media players themselves?  What operating system is running on those?  Also - have you made sure that there is no old content in the presentations ...

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    Ray Durkin created an article,

    Installing a Legacy NUC Power Supply

    If a Ticker does not have a NUC already installed (for example, you are replacing a Jetway media player), then you will need to install a Legacy NUC Power supply to power the NUC.   NOTE: Make sure...

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    Ray Durkin commented,

    Hi Darius, There is Rise Player and Rise Player Professional. Professional is an upgrade.  There is one installer that is just Rise Player. You upgrade to Professional in the Rise app. and once upg...

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    Ray Durkin commented,

    Hi Jeff, Thanks for asking!  At this time, TLS encryption is not something we are working to implement.  However, we appreciate the idea and it's been noted.  Our improvements are largely driven by...

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    Ray Durkin commented,

    Hello! Regarding the Windows 10 update messages, we created an article in our Help Center that addresses that here:  https://help.risevision.com/hc/en-us/articles/360000187923 We've also set this a...

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    Ray Durkin commented,

    Hi Len,   Thanks for that question.  Rise Player doesn't have support for Screen Reader applications built in and we haven't tested any Screen Reader applications.  But this is a great suggestion a...

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    Ray Durkin commented,

    Hi there,   It could be that Stretch Internet doesn't allow their content to be shown in iframes - do you have a contact at Stretch Internet to inquire about that?

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    Ray Durkin commented,

    Hi Wendi - thank you very much for posting this.  It is true that we use ideas from here in the community to determine what features we are adding to our product, so every mention helps.

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    Ray Durkin commented,

    Thank you for that feedback Dan!  We loving hearing ideas for improvement.  I wonder how many other people have a similar request for this improvement.  I'll make sure that the folks that manage ou...

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    Ray Durkin commented,

    This is awesome!  Thank you for sharing this!  I can't wait to see more.