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Blake Freeman

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  • Replace a Rise Ticker USB to ethernet adapter

    Locate the USB to Ethernet Adapter. It will be connected to the Ticker Media Player’s USB Port. Disconnect the USB to Ethernet Adapter from the Rise Ticker Media Player. Then disconnect the CAT5 ca...

  • Replace a Ticker Media Player

    Step 1: Remove Ethernet connections Locate the USB to Ethernet Adapter. It will be connected to the Ticker Media Player’s USB Port. Disconnect the USB to Ethernet Adapter from the Rise Ticker Media...

  • How to replace an LED Ticker power supply

    What you needYou’ll need the replacement power supply.  Just a few tools are necessary, but we recommend having everything listed in our Required Tools Article. Step 1: Locate defective power supp...

  • How do I set up power save mode on my LED Ticker?

    Power Save mode is a feature that helps extend the life of your LED Ticker. In Power Save Mode, the Ticker displays a black image according to the Schedule you define for it. Turn Power Save Mode o...

  • Required tools for an on-site technician

    This article lists the tools required for an on-site technician dispatched to service a Rise Vision Ticker or Video Display.Tools You Will Need Screwdrivers (Phillips / Flat Head) Nut Driver Set A...

  • How to replace a Sunrise Refresh Controller

    The Easy Ticker (EZ-Ticker) contains a different hardware configuration than the normal Sunrise Ticker. All Easy Tickers have the standard Media Player, USB to Ethernet Adapter, a Gen 3 controller,...

  • I am having trouble logging in, what can I do?

    This article describes steps you can take if you are unable to log into risevision.com. Follow the steps in this article to create an account using your own email address instead of a Google or Gma...

  • Why isn’t my web page showing when I add it to a schedule?

    When you show a web page it’s embedded within an html iframe. The web page owner can control who can and can’t embed it using two common methods. First is the x-frame options http response header a...

  • How do I fix an image that is rotated in the wrong direction?

    Sometimes images will appear rotated outside of their normal orientation when shown through Preview or on Rise Player.Example: This is an image that I want to display. When I add this image to the ...

  • What is play until done?

    What is Play Until Done? Play Until Done (PUD) is a command that is sent by a specific Widget when it has completed showing all of its content that is scheduled. When Play Until Done is selected, a...