Blake Freeman
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Get Started
We understand digital signage can be overwhelming and often takes weeks to set up and days to maintain. It doesn’t have to be complicated. Get setup and running in three simple steps, Pick a Templa...
How To Setup Your Account To Show Emergency Alerts On Your Displays
You can setup your account to receive emergency alerts from any service that supports CAP (Common Alerting Protocol), such as Punch Alert, E2Campus, Rave, Alertus, and configure those alerts to imm...
Common Questions
Can you add or remove a user on my account? My email address has changed and I’ve lost access to my account. Can you help me? Why can't I reset my password? Can you provide your W9? Why is...
Manage your account
If you signed up for Rise Vision on or after August 30th, 2018 use this Store Documentation as reference. If you signed on or before August 29th, 2018 refer to this documentation. Access your ...
How can I setup Rise Player to use multiple displays?
Rise Player is capable of displaying a Presentation over more than one display, but needs to be configured in advance. This article covers how it works. **IMPORTANT** This is only available in the...
Network requirements for LED Ticker
For the Ticker to operate properly, the display must be able to access specific (outbound) URLs on port 80 (http), 443 (https) and 8041 (http). Your firewall must allow access to the following: Pl...
My company or organization is tax exempt, how do I purchase?
If you are tax exempt, make sure that you follow this process before you purchase anything from the Rise Vision Store. Please note that we CANNOT REFUND TAXES after a purchase has been made. To sub...
How do I change who receives billing notifications?
Change who receives billing notices Note: You must be your company’s administrator to modify the Billing Notifications Email list. Add a user to the Billing Notifications Email List Log in at rise...
How do I update Rise Player?
If your Display is shown as Unsupported in your Displays List, or on the Display Settings, it is because your Media Player is running a version of Rise Player that has been discontinued or is not s...
Display Control Overview
Display Control is a feature included with Licensed Displays that can automatically turn your Display On or Off according to the Schedule it is assigned to allowing you to conserve electrical us...