Blake Freeman
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Share your scheduled presentations anywhere.
You can reach your audience beyond your digital signage. Use the same schedule of content that shows on your displays and share it as a URL that anyone can view, use our Chrome Extension to show it...
Install Rise Player on Raspberry Pi.
Rise Player is tested and supported on Raspberry Pi 3B and Raspberry Pi 4 Model B with a Class 10 SD card running Raspberry Pi OS (32-bit) with desktop.Note: Linux Terminals are case sensitive. You...
Install Rise Player on Windows.
You need admin rights to install Rise Player on Windows Download the proper version of Rise Player for your operating system, either 32-bit or 64-bit. If your not sure what version you have this M...
Why is my display status showing as offline?
When your display status is showing as offline it means it can’t communicate with Rise Vision, any updates you make to your content while the display is offline will not show on your display. Here ...
Activate a display using a display ID.
To activate a display, you need a display ID. A display ID is a unique identifier generated when you create a display. It’s entered when you open Rise Player the first time and it associates the di...
How do I recover or reset my password?
You cannot recover a password that is set on your account, but you can reset a password. Google Account Please note that Support will be unable to help you recover or reset your password. If you si...
What browsers does Rise Vision support?
Rise Vision is built and tested to work in the latest version of Google Chrome. They may work in other browsers but these are not supported. If you find issues in Google Chrome, please let us know ...
Why do I see "Error: User already exists" when I try to add a user?
This article explains what causes the "Error: User already exists" message, and how to resolve it.This error will occur when an email address has already been used on Rise Vision. In most cases, th...
Why do I see a blank company with no presentations when I login?
If you login to risevision.com, and see a blank company with no presentations, displays, schedules, subscriptions, or other content you may have logged in using the wrong email address. When logged...
My company or organization is tax exempt, how do I purchase?
If you are tax exempt, make sure that you follow this process before you purchase anything from the Rise Vision Store. Please note that we CANNOT REFUND TAXES after a purchase has been made. To sub...