Kaden Christensen
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Recent activity by Kaden Christensen Sort by recent activity-
Hello Richard, I've created ticket to investigate why you're seeing this behavior with the RSS Widget. You should receive an email from me shortly. Thanks!
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Hello Darius! Depending on the host that you're using to store the images in your web page, you can try disabling image caching using the Cache-Control HTTP header. Please see this guide for more i...
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Hi David! Unfortunately, there is no Rise Player application specifically for MacOS. The current version of the Chrome App Rise Player is going to be replaced by an official version of Rise Player ...
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Hello! Have you tried clearing the browser cache and cookies in Google Chrome? Here's a good guide explaining how to clear the cache and cookies: https://support.google.com/accounts/answer/32050 Th...
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Hi Patrick, Thank you for checking on that. The uninstall script should be deleting the rvplayer folder, but I've seen instances in the past where it wasn't removed due to a hung-up Rise Player pro...
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Hello all! Just wanted to let you know that we're working on adding more logging to the calendar widget. It's going to take some additional time to collect and review the logs so that we can determ...
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Hi Paul, Please let me know if the incognito mode works. If it does, your content editor may need to clear their browser cache in the non-incognito session. This guide includes links to articles th...
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Hi Dennis, I think that we'll have the best luck investigating this through a ticket. You should receive an email from me shortly. Thanks!
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Hi Patrick! As part of reinstalling Rise Player, did you make sure to remove the "rvplayer" folder? The path to the rvplayer folder is the following: /home/<your username>/rvplayer ...
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Hello Shawn, I'm sorry that you haven't received our replies! I found that we had the wrong email on file. I just messaged you in the ticket using the correct email. Please let me know if you do no...