FAQ
- How do I check for a stable network connection on my Displays?
- How do I remove the legacy Chrome App Player?
- What is Rise Player?
- Why aren't my Presentations appearing correctly on my Display's screen?
- How do I set up the LibCEC drivers for Display Control on a Windows Display?
- Why is my Display status offline?
- Why is Rise Player version not current?
- How do I update Rise Player?
- How do I change my Display ID?
- My Touchscreen isn’t working, what should I do?
- Unsupported Operating Systems
- How do I stop and close Rise Player?
- Should I reboot my Media Player daily?
- Can I use my own Media Player that I didn't buy in your store?
- How do I configure Rise Player to use a proxy?
- How can I setup Rise Player to use multiple displays?
- Why am I seeing poor video playback on Raspberry Pi?
- How do I uninstall Rise Player?
- Can I see my Media Players serial number in Display settings?
- How do I know Screenconnect remote support is connected?
- Why is my Display stuck on a login screen?
- How to enable automatic scheduled Updates for Windows 10
- How do I get remote support on my Display?
- Why do I see “File Is Downloading”' instead of my video?
- Is my Presentation too taxing for my Media Player?
- Why is a white screen showing on my Display?
- Why are the IP address and Display screenshot of my Display not appearing?
- How can I resolve a duplicate Display ID error message?
- How do I request an RMA for hardware?
- Why is there a Windows 10 update on my Display?