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Manage Users and Roles

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This article explains how to add, edit, and delete users in your Rise Vision Company account, and how to assign roles that control access to different features.

User Roles

Each user can be assigned one or more roles that define what they can do in your company. Roles are independent — they do not inherit permissions from one another. If a user needs to perform tasks from multiple roles, you must assign each applicable role individually.

Role Permission
Teacher Can manage Displays, Presentations, and Schedules that have been explicitly assigned to them. Learn more.
Content Editor Can create and edit Presentations.
Content Publisher Can publish saved Presentations.
Display Administrator Can manage Displays (add, delete, rename, or send commands).
System Administrator Can manage company settings, CAP alerts, users, and sub-companies.

Access Company Users

  1. Log in to Rise Vision.
  2. Click Settings in the left navigation menu.
  3. Select the Company Users tab.

Create a New User

  1. Log in to Rise Vision.
  2. Click Settings in the left navigation menu.
  3. Select the Company Users tab.
  4. Click Add User and fill out the required information:
    • Username (email used to log in)
    • First name
    • Last name
    • Work email
  5. Select the roles you want to assign to the user.
  6. Click Save.
  7. The user can now register using their email address.

Update a User

  1. Log in to Rise Vision.
  2. Click Settings in the left navigation menu.
  3. Select the Company Users tab.
  4. Click the user you want to update.
  5. Update the user's information or roles, then click Save.

Note: You cannot change the username (email address originally entered).

Delete a User

  1. Log in to Rise Vision.
  2. Click Settings in the left navigation menu.
  3. Select the Company Users tab.
  4. Click the user you want to delete.
  5. From the User Settings page, click the three dots and select Delete User.
  6. Confirm by clicking Delete Forever in the warning dialog.

Behavior Notes

  • Roles are independent. The System Administrator role does not inherit permissions from other roles. If a user needs to manage users and create or publish presentations, assign all relevant roles—such as System Administrator, Content Editor, and Content Publisher.
  • You cannot edit a user’s username (email address) after it’s been created.
  • A user can only belong to one company.
  • If a user has the Content Editor role but not Content Publisher, they must send presentations for review and approval to publish. Learn more.
  • When you delete a user, only their account is removed. Any Presentations, Schedules, or Displays they created remain in your account and can still be accessed by other users.

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