Welcome to our website (“Site”). Rise Vision provides easy-to-use cloud digital signage software along with training and support (“Services”). By using the Site or our Services, you consent to the collection and use of your Personal Information as described in this Privacy Policy.
This Privacy Policy explains why we gather information from you, what information we collect, how we collect it, what we use the information for and how to contact us about use of that information.
Please read this Policy carefully. When visiting our Site and using our Services that link to or reference this Policy, you agree to its terms. This Privacy Policy, along with our Website Terms of Use or our Software Terms of Service governs your use of our Site and Services.
Personal Information is usually your name in combination with another identifier, such as date of birth, postal address, email address, telephone number, or government-issued identification number. The specific definition of Personal Information often varies from one jurisdiction to another.
Personal Information We Collect
We collect Personal Information you provide to us when you enter into contract with us, register an account with us, enter on our Site, provide us information on a web form, update or add information to your account, or give us information in any other way.
Examples of the Personal Information we collect include: your e-mail address, name, address, phone number, transaction data and any information you provide during a transaction, logistics and billing data (such as customs ID and tracking number), your chat and service history with us, and any other information you may provide us such as your age, gender, interests and preferences.
Rise Vision seeks only to collect personal information that is necessary.
If you subscribe to our emails, we will collect your name and email address, so we can let you know about products of interest to you. When you click on a link in our emails to you, we track that click-through data. You may unsubscribe from these emails by clicking the “unsubscribe” link in them, or contact us at support@risevision.com or 866-770-1150.
If you review our products or pose product questions on our Site, review sites, or social media sites, we may collect your name, email address, the content of any of your posts, as well as any other submissions. We reserve the right to remove such submissions.
We retain Personal Information collected directly from you to comply with the law, meet professional obligations, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with an investigation, enforce this Privacy Policy, our Website Terms of Use or our Software Terms of Service and take other actions permitted or required by applicable law. We will not keep your Personal Information for any longer than is necessary for the purposes we collected it.
The lawful basis for processing your Personal Information is based on our need to enter into and to perform our contract with you, as necessary to pursue the legitimate interest of our Company or of third parties, or with your consent. You can choose not to provide Personal Information to us, but it may affect your ability to use our Services or the Site.
Rise Vision does not collect or maintain information from children under the age of 13, and no part of our site is structured to attract anyone under the age of 13.
Other Information We May Collect
We automatically gather information when you browse or view the Site and Services. This information may include your browser type (e.g., Chrome, Safari, Firefox or Edge), your domain, the Internet Protocol (IP) address assigned to your computer (or the unique device ID of your mobile device, or other unique identifier), the date and time of your visits, the pages on the Site you visit and other information related to your visit.
This information helps us better understand how individuals use our Site and Services and improve their experience. Rise Vision also uses cookies to help remember and process the items in a shopping cart, save preferences for future visits, and compile aggregate data about how individuals use the Services. We also use trusted third-party services to help us track or analyze this other information, such as Hubspot, Google Analytics, Segment, Amplitude, AppCues, and ZenDesk.
Cookies
Our cookies generally fall into one of four categories: Essential, Functional, Analytics and Target.
Essential Cookies are necessary to provide you with products and services available through our Website. If you refuse them, it will impact your ability to access some of the Website’s functions and features.
Performance Cookies help us enhance the performance and functionality of our Website, products and service, but are not necessary for your use. Still, certain functions or features may become unavailable if you refuse them.
Analytics Cookies collect information that is used to help us understand the use of our Website, products and services, the effectiveness of our marketing campaigns, or to help us customize our Website to enhance your experience.
Target Cookies record your visit to our Website, the pages you have visited and the links you have followed, so we can recognize you as a prior visitor and track your activity on our Website and others you visit. These Cookies remain on your device for us to use during a next visit to our Website. In contrast to these “persistent” cookies, some cookies (“session cookies”) are deleted when your browsing session has ended.
We also allow third parties to use Cookies on our Website to collect information about your online activities over time and across different websites you visit. This information is used to provide advertising tailored to your interests on websites you visit, also known as interest-based advertising, and to analyze the effectiveness of such advertising.
To learn more about the use of cookies by Google for analytics and to exercise choice regarding those cookies, please visit the Google Analytics Opt-out Browser Add-on or the Digital Advertising Alliance.
There are “do not track” or similar browser restriction choices available, but given the present lack of consensus regarding the breadth or effects of such choice, our Site and Services will not operate any differently when a “do not track” signal is received.
How We Use Personal Information
We use your Personal Information to administer your use of our Services, by communicating with you, responding to your requests, managing your account, customizing your service experience with us, and improving our Services. We may communicate with you by email, telephone or text, in accordance with your wishes. We will send you strictly service-related announcements or information when necessary to do so.
We may also use your Personal Information to assess your degree of satisfaction with our Services or the Site, to improve our Site; to prevent, deter and investigate violations of this Privacy Policy, our Website Terms of Use or our Terms of Service, or any fraud and other illegal activities; and to send you important notices regarding our Services and changes to our business policies. We review the Personal Information we collect periodically to determine its accuracy and whether it can be deleted.
How We Share Personal Information
Rise Vision does not sell, trade, or otherwise transfer your Personal Information for monetary consideration. We may share your Personal Information with our service providers who may help us operate the Site, assist us in providing you with our Services, tailor our messaging to customers and prospects, or help us assess your interest or satisfaction with the Site or the Services. We require those providers not to disclose Personal Information and to use only it for the limited purposes we provided it.
Our employees and agents may view your Personal Information to perform their jobs and service your needs. We authorize their access to your Personal Information on a need-to-know basis to provide you with our products or services, or for one of the other reasons listed in this Privacy Policy. We may also share it within our group companies, for the purposes of internal administration and back-office support, to ensure our network security, and to prevent fraud.
We may transfer and/or disclose your Personal Information as part of a business divestiture, sale, merger, or acquisition of all or a part of our business. If another company acquires our company, business, or assets, that company will possess the Personal Information collected by us and will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy. In the event of an insolvency, bankruptcy, or receivership, your Personal Information may also be transferred as a business asset.
We may release your Personal Information to others (including law enforcement) if we believe such release is reasonably necessary (i) to comply with a government or law enforcement request or judicial process; (ii) to operate this Website; (iii) to process any orders or registrations; (iv) to conduct any promotions, contests, or sweepstakes in which you participate; or (v) to protect the rights or property of the Company, its Affiliates, users, customers, recipients, Sponsors, Providers, Licensors, or Merchants (as such terms are defined in our Terms and Conditions).
In addition, we may share aggregate, non-individual information, incapable of identifying a particular person, with third parties for lawful purposes.
Data Movement
Rise Vision may maintain the Personal Information it collects from you on computers located outside of your state, province, country, or other government jurisdiction where the data protection laws may differ from those from your jurisdiction. We process data, including Personal Information, in the United States. We do not transfer your Personal Information to another country without the existence of adequate security and privacy controls. We transfer Personal Information to the United States only with your consent or to perform a contract with you, and consistent with the practices described in this Privacy Policy.
How We Secure Personal Information
We will not keep your Personal Information for any longer than is necessary for the purposes we collected it. To protect your Personal Information, we maintain a variety of security measures, including physical, electronic and administrative safeguards. You can learn more about our security measures at For more information visit www.risevision.com/security.
No system can be completely secure, so we do not promise, and you should not expect, that your Personal Information, searches, or other communications will always remain secure.
Any Password for our Website or app will be the exclusive property and confidential information of the Company and may be used by you solely for your individual use of this Website. You are responsible for maintaining the confidentiality of any Password. All activities that occur using your Password are your responsibility, whether you authorized them or not. You agree to immediately notify us of any unauthorized use of your Password or accounts.
Keeping Your Personal Information Accurate
Individuals have the opportunity to correct, update, and delete personal information in Rise Vision through their company settings, user settings, and store account settings.
Links
This Policy does not apply to third-party applications, products, services, websites or social media features that may be accessed through links that we provide on our websites and interfaces. Accessing those links may result in the collection of information about you by a third party. We do not control or endorse those third-party websites or their privacy practices. We encourage you to review the privacy policies of such third parties before interacting with them..
Changes to this Policy
We may change our Privacy Policy from time to time. We will post those changes here and reflect the date they were updated below.
Contact Us
If you have any question about this Policy, please contact us via telephone at 866-770-1150, email at support@risevision.com, go to our help page, or send postal mail to:
Rise Vision
216 N Mosley Street #126
Wichita, KS 67202-2808 USA
Last revised: March 5, 2024