Welcome to our website (“Site”). Rise Vision provides easy-to-use cloud digital signage software along with training and support (“Services”). By using the Site or our Services, you consent to the collection and use of your Personal Information as described in this Policy. This Policy describes the types of information we may collect from you or that you may provide when you visit our Site, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Please read this Policy carefully. By accessing our Site and Services, you agree to these terms. This Privacy Policy, along with our Website Terms of Use and our Software Terms of Service govern your use of our Site and Services.
Personal Information is usually your name in combination with another identifier, such as date of birth, postal address, email address, telephone number, or government-issued identification number. The specific definition of Personal Information often varies from one jurisdiction to another.
Personal Information We Collect
Information You Provide
We collect Personal Information you provide to us when you enter into contract with us, register an account with us, enter on our Site, provide us information on a web form, update or add information to your account, or give us information in any other way.
Examples of the Personal Information we collect include: your e-mail address, name, address, phone number, transaction data and any information you provide during a transaction, logistics and billing data (such as customs ID and tracking number), your chat and service history with us, and other information such as your age, gender, interests and preferences.
If you review our products or pose questions on our Site, review sites, or social media sites, we may collect your name, email address, the content of any of your posts, as well as any other submissions. We reserve the right to remove such submissions.
Rise Vision does not collect protected classifications characteristics under applicable privacy laws, such as biometric information or sensory data.
Personal Information of Children Under the Age of 13
Our Site and Services are not designed or targeted for children, and Rise Vision does not knowingly collect, use or maintain Personal Information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us so that we may delete such information. If you are under age 13, please do not provide us with any Personal Information and do not use this Site. If you learn that a child under the age of 13 has provided us with Personal Information, you may alert us at support@risevision.com with “Privacy” in the subject line.
Information Automatically Collected
We automatically gather information when you browse or view the Site and Services. This information may include your browser type (e.g., Chrome, Safari, Firefox or Edge), your domain, the Internet Protocol (IP) address assigned to your computer (or the unique device ID of your mobile device, or other unique identifier), the date and time of your visits, the pages on the Site you visit and other information related to your visit.
This information helps us better understand how individuals use our Site and Services and improve their experience.
Cookies, Marketing and Similar Technologies
We use cookies, pixels, and similar tracking technologies to gather information about your use of our Site and Services and to customize your experience using the Site. We also use trusted third-party services to help us track or analyze this information, such as Hubspot, Google Analytics, Segment, Amplitude, AppCues, and ZenDesk.
Cookies are small data files that websites store on your device, primarily to remember you or items left in your cart. Cookies also help us track and analyze user behavior to improve our Site. Our cookies generally fall into one of four categories: Essential, Functional, Analytics and Target.
Essential Cookies are necessary to provide you with products and services available through our Site. If you refuse them, it will impact your ability to access some of the Site’s functions and features.
Performance Cookies help us enhance the performance and functionality of our Site, products and service, but are not necessary for your use. Still, certain functions or features may become unavailable if you refuse them.
Analytics Cookies collect information that is used to help us understand the use of our Site, products and services, the effectiveness of our marketing campaigns, or to help us customize our Site to enhance your experience.
Advertising and Targeting Cookies record your visit to our Site, the pages you have visited and the links you have followed, so we can recognize you as a prior visitor and track your activity on our Site and others you visit. Third parties such as advertisers may install these cookies for marketing purposes. These cookies allow for marketing tailored to your interests and allow us to measure the effectiveness of our marketing strategies.
These cookies inform, optimize, and build a profile of your interests and serve ads based on your past visits to other websites, including social media platforms. For more information about cookies, visit aboutcookies.org. Most web browsers automatically accept cookies, but you may change your browser settings to accept or decline certain types of cookies if you prefer. If you decline certain cookies, it may impact your use or the functionality of the Site.
Pixels
Pixels are small transparent images embedded in a site, email, or ad and may provide information to platforms such as Google, or Meta. These platforms may combine your information with other information they have about you. We also use pixels to automatically collect information when you visit out Site. These technologies may track your advertising preferences and browsing habits to improve the user experience and better tailor our products to you. You may seek to block tracking pixels by installing a dedicated browser extension or ad-blocking extension for that purpose or by adjusting your browser privacy settings.
Google Analytics
We use Google Analytics to help create reports and statistics on the performance of the Site. To learn more about the use of cookies by Google for analytics and to exercise choice regarding those cookies, please visit the Google Analytics Opt-out Browser Add-on to opt-out.
Marketing
If you subscribe to our emails, we will collect your name and email address, so we can inform you about products of interest to you. We track when you click on a link in our emails to you. You may unsubscribe from these emails at any time by clicking the “unsubscribe” link within them or contact us at support@risevision.com with “Privacy” in the subject line.
Pixels
We use tracking pixels on our website to gather information about you and your actions on our site, such as your IP address, web browser, page location, referrer site, button clicks and other information. You can manage your tracking pixel settings through your browser privacy settings.
Do Not Track
There are “do not track” restriction choices available for certain web browsers, however, at this time, our Site does not respond to “do not track” signals.
How We Use Personal Information
We use your Personal Information to administer your use of our Services, by communicating with you, responding to your requests, managing your account, customizing your service experience with us, and improving our Services.
We may also use your Personal Information to assess your degree of satisfaction with our Services or the Site, to improve our Site; to prevent, deter and investigate violations of this Privacy Policy, our Website Terms of Use or our Terms of Service, or any fraud and other illegal activities; and to send you important notices regarding our Services and changes to our business policies.
We retain Personal Information collected directly from you when we reasonably believe it is necessary to respond to lawful requests or comply with the law, meet professional obligations, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with an investigation, enforce this Privacy Policy, our Website Terms of Use or our Software Terms of Service and take other actions permitted or required by applicable law. We endeavor not to keep your Personal Information for any longer than is necessary for the purposes we collected it.
How We Share Personal Information
We may share your Personal Information with our service providers who may help us operate the Site, assist us in providing you with our Services, tailor our messaging to customers and prospects, or help us assess your interest or satisfaction with the Site or the Services. We require those providers not to disclose Personal Information and to use only it for the limited purposes we provided it.
Our employees and agents may view your Personal Information to perform their jobs and service your needs. We authorize their access to your Personal Information on a need-to-know basis to provide you with our products or services, or for one of the other reasons listed in this Privacy Policy. We may also share it within our group companies, for the purposes of internal administration and back-office support, to ensure our network security, and to prevent fraud.
We may transfer and/or disclose your Personal Information as part of a business divestiture, sale, merger, or acquisition of all or a part of our business. If another company acquires our company, business, or assets, that company will possess the Personal Information collected by us and will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy. In the event of an insolvency, bankruptcy, or receivership, your Personal Information may also be transferred as a business asset.
We may release your Personal Information to others (including law enforcement) if we believe such release is reasonably necessary (i) to comply with a government or law enforcement request or judicial process; (ii) to operate this Website; (iii) to process any orders or registrations; (iv) to conduct any promotions, contests, or sweepstakes in which you participate; or (v) to protect the rights or property of the Company, its Affiliates, users, customers, recipients, Sponsors, Providers, Licensors, or Merchants (as such terms are defined in our Terms and Conditions).
In addition, we may share aggregate, non-individual information, incapable of identifying a particular person, to administer and improve the Site, analyze trends, track visitors’ use of the Site, and gather broad demographic information for aggregate use. Depending on your choices regarding cookies and other tracking technologies, we may provide your Personal Information, including your search queries on this Site to third parties.
Data Transfers
Rise Vision may maintain the Personal Information it collects from you on computers located outside of your state, province, country, or other government jurisdiction where the data protection laws may differ from those from your jurisdiction. We process data, including Personal Information, in the United States. We do not transfer your Personal Information to another country without the existence of adequate security and privacy controls. We transfer Personal Information to the United States only with your consent or to perform a contract with you, and consistent with the practices described in this Privacy Policy.
How We Secure Personal Information
To protect your Personal Information, we maintain a variety of security measures, including physical, electronic and administrative safeguards.
No system can be completely secure, so we do not promise, and you should not expect, that your Personal Information, searches, or other communications will always remain secure.
Any password for our Site or Services will be the exclusive property and confidential information of the Company and may be used by you solely for your individual use of this Site. You are responsible for maintaining the confidentiality of any password. All activities that occur using your password are your responsibility, whether you authorized them or not. You agree to immediately notify us of any unauthorized use of your password or accounts.
Privacy Rights
You may have the right to submit certain requests relating to your Personal Information as described below based on applicable laws. Please email us at support@risevision.com with “Privacy” in the subject line, to submit data requests.
Right to access. You can request and receive a copy of the Personal Information we have collected, used, or otherwise processed and you can confirm what Personal Information has been collected.
Right to correct inaccuracies. You can request that we correct any inaccurate Personal Information we may have.
Right to opt-out. You can email us at support@risevision.com to opt out of the sell or share of your Personal Information.
Right to delete. You can request deletion of your Personal Information.
Right to opt-out. You can opt-out of targeted advertising, the sale of your Personal Information or limited sharing of your Personal Information.
Right to appeal. At times we may be unable to process requests relating to your Personal Information, in which case, your request will be denied. If your privacy rights request has previously been denied by us and you believe we denied it in error, you may appeal for reconsideration of your request via emailing support@risevision.com
Please note that we may need to authenticate your identity before your request can be processed, providing us with 2-3 pieces of Personal Information which we will match to information we maintain about you. You may designate an authorized agent to make a request on your behalf; however, you will still need to verify your identity directly with us before your request can be processed.
Links
This Policy does not apply to third-party applications, products, services, websites or social media features that may be accessed through links that we provide on our websites and interfaces. Accessing those links may result in the collection of information about you by a third party. We do not control or endorse those third party websites or their privacy practices. You acknowledge that your relationship with that third party is independent of our own policies. We encourage you to review the privacy policies of such third parties before interacting with them.
You may elect to link certain third party sources in your account, such as the Youtube API to show videos from Youtube in your digital signage. You acknowledge that by using and linking to the Youtube API, you agree to and are subject to the YouTube Terms of Service and Google Privacy Policy. Linking or integrating to such third party sources is entirely optional and you will be subject to their terms and privacy policy if you choose to do so. Rise Vision does not assume responsibility for any third party terms and linking to such third party sources is done at your own discretion.
Changes to this Policy
We may change this Policy from time to time. We will post those changes here and reflect the date they were updated below.
Contact Us
If you have any question about this Policy, please contact us via telephone at 866-770-1150, email at support@risevision.com, go to our help page, or send postal mail to:
Rise Vision
216 N Mosley Street #126
Wichita, KS 67202-2808 USA
Last revised: February 9, 2026