Welcome to our website (“Site”). Rise Vision provides easy-to-use cloud digital signage software along with training and support (“Services”). By using the Site or our Services, you consent to the collection and use of your Personal Information as described in this Privacy Policy.
Our business customers collect and use data in our Services independent from Rise Vision. You should check with your company about its own privacy policy for Personal Information.
Personal Information is usually your name in combination with another identifier, such as date of birth, postal address, email address, telephone number, or government-issued identification number. The specific definition of Personal Information often varies from one jurisdiction to another.
Personal Information We Collect
Rise Vision seeks only to collect personal information that is necessary. To purchase features or services, we may collect a variety of Personal Information from an individual, including mailing address, phone number, and payment information. To sign up for our Services and use it for free, an individual need only provide name and email.
When you contact us with questions or concerns, we collect your name, your email address, the subject of your inquiry, and information about any questions or concerns you raise with us.
If you subscribe to our emails, we will collect your name and email address, so we can let you know about products of interest to you. When you click on a link in our emails to you, we track that click-through data. You may unsubscribe from these emails by clicking the “unsubscribe” link in them.
If you review our products or pose product questions on our Site, review sites, or social media sites, we may collect your name, email address, the content of any of your posts, as well as any other submissions. We reserve the right to remove such submissions.
We retain Personal Information collected directly from you to comply with law, meet professional obligations, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with an investigation, enforce this Policy or our Terms and Conditions and take other actions permitted or required by applicable law. We will not keep your Personal Information for any longer than is necessary for the purposes we collected it.
Individuals can always refuse to supply Personal Information, with the caveat that it may prevent them from accessing or using some pieces of the Services.
Rise Vision does not collect or maintain information from children under the age of 13, and no part of our site is structured to attract anyone under the age of 13.
Other Information We May Collect
We automatically gather information when you browse or view the Site and Services. This information may include your browser type (e.g., Chrome, Safari, Firefox or Edge), your domain, the Internet Protocol (IP) address assigned to your computer (or the unique device ID of your mobile device, or other unique identifier), the date and time of your visits, the pages on the Site you visit and other information related to your visit.
This information helps us better understand how individuals use our Site and Services and improve their experience. Rise Vision also uses cookies to help remember and process the items in a shopping cart, save preferences for future visits, and compile aggregate data about how individuals use the Services. We also use trusted third-party services to help us track or analyze this other information, such as Hubspot, Google Analytics, Segment, Amplitude, AppCues, and ZenDesk.
To learn more about the use of cookies by Google for analytics and to exercise choice regarding those cookies, please visit the Google Analytics Opt-out Browser Add-on or the Digital Advertising Alliance.
There are “do not track” or similar browser restriction choices available, but given the present lack of consensus regarding the breadth or effects of such choice, our Site and Services will not operate any differently when a “do not track” signal is received.
How We Use Personal Information
For individual customers, we use your Personal Information for purposes of administration, billing, promotion of our events, products and services, and to provide, support and improve our Services.
We may also use your Personal Information to assess your degree of satisfaction with our Services or the Site, to improve our Site; to prevent, deter and investigate violations of this Privacy Policy and our Terms and Conditions, or any fraud and other illegal activities; and to send you important notices regarding our Services and changes to our business policies. We review the Personal Information we collect periodically to determine its accuracy and whether it can be deleted.
How We Share Personal Information
Rise Vision does not sell, trade, or otherwise transfer your Personal Information for monetary consideration. We may share your Personal Information with our service providers who may help us operate the Site, assist us in providing you with our Services, tailor our messaging to customers and prospects, or help us assess your interest or satisfaction with the Site or the Services.
How We Secure Personal Information
We maintain a variety of security measures, including physical, electronic and administrative safeguards. No system can be completely secure, so we do not promise, and you should not expect, that your Personal Information will always remain secure.
Rise Vision uses SSL certificates, and our infrastructure is hosted on the Google Cloud Platform. For more information about the Google Cloud, see https://cloud.google.com/security/compliance/
Keeping Your Personal Information Accurate
Individuals have the opportunity to correct, update, and delete personal information in Rise Vision through their company settings, user settings, and store account settings.
Links
When you click on links and/or ad banners that take you to third-party websites, you will be subject to the privacy policies and terms and conditions of those third-party websites, not ours. We are not responsible for those websites or the actions of third parties. We encourage you to read their privacy policies and user terms and conditions.
Changes to this Policy
We may change our Privacy Policy from time to time. We will post those changes here and reflect the date they were updated below.
Contact Us
Contact us via telephone at 866-770-1150, email at support@risevision.com, or at:
Rise Vision
P.O. Box 505331
St. Louis, MO 63150-5331
Last revised: November 17, 2022