Install Rise Player on Windows

Rise Player is supported on the following versions of Windows:

• Windows 10 Pro
• Windows 11 Pro
• Windows IoT Enterprise. 

Admin Privilege Installation

By default, Rise Player installs with administrator privileges, which enables the following additional features:

• Multi-user installation – Allows Rise Player to be used by all Windows user accounts.
• Classroom Alerts – Enables Rise Player to take over the screen to display alerts.
• Screensaver mode – Automatically launches Rise Player when the device becomes idle.

You can choose not to install with administrator privileges during install; however, these features will not be available.

Install Rise Player

Note: Rise Player requires the .NET 9.0 Framework. If it isn’t already installed, the installer will guide you through the steps to download and install it.

1. Download Rise Player Installer (for 32-bit systems, use this installer instead)
2. Once downloaded, double-click the installer to run it.
3. Click the Next button in Rise Player Setup dialog

4. When prompted, grant administrator privileges to continue with the admin-privileged installation. If administrator privileges are not available, the installer will automatically fall back to a non-admin installation mode.
5. Once the installation is complete and Rise Player launches, the Rise Vision activation screen will appear. Follow the on-screen instructions to activate your display.

Set your user account to log in automatically

If your Windows device is used exclusively for digital signage, it’s recommended that you configure the user account running Rise Player to log in automatically.

Windows 10

1. Go to Start > Settings > Accounts > Sign-in options.
2. Make sure a Password is set for your user account.
3. Under Require Windows Hello sign-in for Microsoft accounts, turn off the option labeled Only allow Windows Hello sign-in for Microsoft accounts
4. In the Start menu, search for netplwizand press Enter
5. In the Users tab, uncheck Users must enter a user name and password to use this computer.
6. When prompted, enter the username and password for the account that should automatically sign in.

Window 11

1. Go to Start > Settings > Accounts > Add Account
2. Provide a name and password. The name cannot be the same as the Admin user of this system.
3. Follow these instructions to turn automatic logon in Windows via the Registry. Use the name and password you created in Step 2 for the DefaultUserName and DefaultPassword.

FAQ

• How do I return to the Windows desktop?
  When Rise Vision Player is running, it can be closed with the key combination Ctrl Shift Q.
• I'm on the Windows desktop.  How do I relaunch Rise Vision Player?
  Shortcuts were created automatically during installation and placed in the Start menu.  In the Start menu, search for "Start Rise Vision Player" and click on it.
• Where is Rise Vision Player installed on my disk?
  • Admin-privileged mode installs files to C:/Program Files/rvplayer/VERSION. Configuration files will be placed at C:/ProgramData/rvplayer
  • Non-admin privileged mode installs in the user files of %localappdata%/rvplayer
• Is there any special behavior when installing with an Mobile Devide Manager (MDM)?
  An unattended install will lead to the installation of the non-admin privileged mode.
• How do I upgrade from non-admin to admin-privileged modes?
  Perform a reinstall of the admin-privileged application on top of the current non-admin privileged mode installation. The DisplayID won't be lost.
• How do I uninstall Rise Vision Player?
  Go to the Start menu, select Settings, then Apps and Installed Apps. Select Rise Vision to uninstall.