Install Rise Player on Apple TV

Rise Vision Player is supported on the following devices:

• Apple TV HD 4th generation and later
• Apple TV 4k 1st generation and later
  * The Apple TV 4K with Ethernet is required to set up Single App Mode as per Apple

Table of contents

• Install Rise Vision Player for Apple TV
  - Option 1: Install Rise Vision as a regular app
  - Option 2: Install Rise Vision in Single App Mode
• Creating content for Apple TV
  - Finding templates designed for Apple TV
  - Uploading videos from your PC
  - Uploading images from your PC
  - Uploading content from Canva
• Scheduling content for your Apple TV
• Supported features

Install Rise Vision Player for Apple TV

If you will be using your Apple TV device for things other than digital signage, follow Option 1.

If you will only be using your Apple TV device for digital signage and want Rise Player to automatically start, follow Option 2.

Option 1: Install Rise Vision as a regular app

If you install Rise Player as a regular app, you will be able to use your Apple TV normally and launch the Rise Player app when you want to show digital signage.

1. Find and install Rise Vision Player from the App Store:
   - Open App Store on your Apple TV.
   - Go to the “Search” tab and search for Rise Vision.
   - Tap on Rise Vision and tap “Install”.
2.  Next, activate your Display:
   - Go to risevision.com/activate.
   - Log in using the Rise Vision account you’d like to activate your display with.
   - Name your display and enter the activation code that appears on the screen.
   - Click “Save”.

Your display is now activated and ready to be assigned content.

Option 2: Install Rise Vision in Single App Mode

If you plan on using your Apple TV device only for Rise Vision Digital Signage, you must first prepare your Apple TV device using Apple Configurator.  This will allow Rise Player to start automatically when the Apple TV device is started, and will prevent other apps from being accessed.

Note that following these instructions will wipe your Apple TV device.

1. Follow this article from Apple to pair your device with Apple Configurator.
2. After the preparation is complete, you will need to do user setup on the device:
   - Pair your remote by tapping on it.
   - Connect your device to the Internet.
   - Log in with your Apple ID.
3. Find and install Rise Vision Player from the App Store:
   - Open the App Store on your Apple TV
   - Go to the "Search" tab and search for Rise Vision.
   - Tap on Rise Vision and tap "Install".
4. Enable Single App Mode by following this article from Apple and choosing Rise Vision.
5. Activate your display in Rise Vision by following the on-screen instructions:
   - Go to risevision.com/activate.
   - Log in using the Rise VIsion account you'd like to activate with.
   - Name your display and enter the activation code that appears on the screen.
   - Click "Save".

Your display is now activated and ready to be assigned content.

Creating content for Apple TV

During Rise Vision Player for Apple TV’s development, some features may be unavailable. To find content that will play correctly on Apple TV, you can use the “Apple TV Compatible” filter in the template library.

Finding templates designed for Apple TV

1. Log in at risevision.com and click on Presentations.
2. Click on “Add Presentation”.
3. In the filters on the left, click on the “Apple TV Compatible” toggle.
4. Pick a template by clicking on the + symbol.

Template availability

Over the coming months, more templates will gain AppleTV compatibility. Check back every week or two to see what new presentation templates have become available.

Scheduling content for your Apple TV

Like any other Rise Vision Display, your Apple TV display will follow the schedule playlist that is assigned to it.

If your Apple TV display shares a schedule with other types of Rise Vision Displays, content that isn't supported yet will simply be skipped on the Apple TV and play normally on other displays. Incompatible presentations within the schedule will also be labeled with a watermark for easy visibility. 

When a schedule is saved, Rise Vision will take a moment to ensure the content is properly rendered for AppleTV compatibility. This means that a new or modified schedule will take 30 seconds longer to be seen on a display, as compared to a non-AppleTV media player. If a large amount of content is added to a schedule, the wait may even be several minutes.

You can learn more about how to use and manage schedules in this article.

Supported features

Rise Vision Player for Apple TV is in active development and not all features are currently supported. You can refer to the list below to see which features have already been implemented.

500+ Professionally Designed Templates	Subset of templates available
Unlimited Users
Offline Play
Unlimited Content Storage (photos, videos, presentations)
Template Content related to holidays/celebrations, lists, yearbook, positive messages, lunch menu, text, images, videos (over the coming months)
Content Integrations (Google Slides, YouTube, Weather, RSS, webpages)
Full Editor To Design Your Own Presentations
Scheduling & Playlists
Transitions between Presentations
Support Replies Within A Business Hour
Emergency Alerts From A Service That Supports CAP (Common Alerting Protocol)
Get Notified When Your Display Goes Offline
Scheduling Overrides
Set Brand Logo & Colors Once, Apply To All Content
Display Control
Share Custom Templates
Automatic Alerts Override
Single Sign On (SSO)